Procore Project Administrator - Charlotte, NC at Military… · Location…

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Position Summary

The Procore Project Administrator is an enterprise-level, senior individual-contributor role. You will manage the daily administration, configuration, and governance of Pike's Procore platform across the fixed-price project portfolio.

This role partners with the PMO, Operations, and IT to ensure every fixed-price project is set up correctly, consistently governed, and supported from pre-construction through closeout. This is a hands-on, process-driven role for someone who has administered Procore before and understands construction project management. This job is on-site in Charlotte, NC reporting to the Director of PMO.

Essential Functions:

Platform Administration & Configuration:

Responsible for Procore company and project-level configuration, standards, and templates across all Pike entities

Manage users, permission templates, and the required project roles following established access standards; provision and deprovision access and keep role assignments accurate

Review and approve requests for elevated Procore permissions

Maintain separation of responsibilities between Project Managers, Project Administrators, and other administrative roles

Configure and maintain tools, custom fields, and workflows (including change-order and cost-change approvals) that support automated Oracle integration

Perform periodic security and role clean-up to remove permission drift and enforce least-privilege access

Troubleshoot complex Procore configuration, permissions, workflow, and data issues

Determine whether issues originate from project configuration, user permissions, workflow logic, integration behavior, or system functionality

Document root cause and implement or coordinate corrective action

Escalate platform defects to Procore or IT when appropriate

Project Setup & Governance:

Create projects, including child and intercompany projects, where scenarios are not inherited from the Bid Board

Assign the required project roles at setup so PMs start from a correct, standardized baseline

Edit, lock, and unlock budgets — safeguarding the original/baseline budget while PMs continue to load and manage working budgets

Delete Prime Contracts when required

Configure change-order and cost-change workflows per project and hand PMs a ready-to-run setup

Change Management, Training and Adoption:

Support onboarding, training, office hours, and hypercare for PMs and Operations

Reinforce SOPs and standard operating practices; translate enhancement releases into clear, adoption-ready guidance

Escalate issues for Procore configuration questions and troubleshooting

Reporting and Continuous Improvement:

Monitor and escalate Procore exception reporting

Maintain the accuracy of data that feeds portfolio and executive reporting

Identify process and configuration improvements and contribute to enhancement governance and release readiness