Car Rental & Sales Agent at Midwestern Wheels in Appleton, WI

Description

At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow.

We are looking for driven individuals with great customer service skills to join our team! Come be a part of a friendly team that provides exceptional customer service in a fun environment. This is an excellent opportunity to begin a career with one of the largest and most respected car rental brands.

The Car Rental & Sales Agent will be responsible for assisting customers with their vehicle purchasing and rental needs, while maintaining the highest level of customer satisfaction for our Appleton East car sales and rental lot.

Primary hours for this position are between 7:30 a.m.–5:30 p.m. Monday-Friday and include a rotating Saturday from 8:00 a.m.-1:00 p.m.

Key Responsibilities:

• Assist customers by providing product information, demonstrating features, and conducting test drives. Guide customers through the car sales and car rental processes.
• Build and maintain relationships with customers to ensure satisfaction and promote repeat business.
• Provide accurate and detailed information to customers, helping them make informed purchasing decisions.
• Complete administrative tasks such as preparing sales contracts, coordinating vehicle deliveries, and processing paperwork.

Compensation & Benefits:

• Total Earning Potential: $45,000-$60,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades on rentals and car sales
• Paid time off (PTO) that begins accruing from day one
• Holiday pay, including your birthday!
• 401(k) retirement plan with generous company match
• Access to medical, dental, vision, life, and disability insurance and other supplemental benefits for full-time employees
• Paid training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget vehicles
• Access to employee assistance program
• Free parking

Who are we?

Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers!

At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work.

Requirements

• Previous sales experience (in any area) is helpful but not required
• Ability to use proven sales techniques while consistently providing an exceptional customer experience in a face-paced environment
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers, and management
• Basic computer skills (typing, data entry)
• Wisconsin car sales license (or willingness to get car sales license)
• Must be physically able to move in and out of vehicles and moving trucks
• Must be willing to work in all weather conditions
• Ability to operate a wide variety of vehicles, including 16’–26’ moving trucks
• Must be at least 18 years old
• Must have valid drivers license with good driving record