Automotive Detailer Supervisor at Midwestern Wheels in MADISON, WI

The Automotive Detailer Supervisor will oversee and participate in achieving productivity objectives and the preparation of Avis vehicles according to company quality standards. They will direct, motivate and develop our Service Agent personnel who are responsible for producing exceptionally clean, quality vehicles. The person in this position will also assist in hiring, training, evaluating, and scheduling of Service Agent personnel. The ideal candidate will have excellent communication skills, superior work ethic, good judgment and problem-solving abilities.

Primary shifts for this position will be Tuesday-Saturday or Wednesday-Sunday. Shift times will vary based on business needs and may include 10:00 a.m. to 6:00 p.m., 12:00 p.m. to 8:00 p.m., or 2:00 p.m. to 10:00 p.m. Occasionally, business needs may require the employee to remain on-site beyond 10:00 p.m.

Key Responsibilities:

• Motivate and develop Service Agent personnel.
• Manage and monitor productivity of all personnel and location objectives.
• Assist in hiring, training, evaluating and scheduling Service Agent personnel.
• Produce exceptionally clean, quality vehicles.
• Actively participate in company QA evaluations as well as conduct in station quality inspections.
• Support of Midwestern Wheel’s Quality Assurance program to ensure vehicle quality is at a consistently high level.
• Report all aspects of productivity to the Service Manager.

Compensation & Benefits:

• $18 - 20 per hour
• Paid time off (PTO) that begins accruing from day one for eligible full- and part-time employees.
• Paid holidays, including your birthday!
• Comprehensive benefit package for full-time employees, including medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with generous company match.
• Full training to learn the business and enhance professional skills.
• Employee discounts including discounts on car rentals and Avis/Budget vehicles purchases.
• Access to employee assistance program.
• Free parking.

About the Company

Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers!

At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work.

• Must be at least 18 years of age.
• Must have a valid state driver’s license and good driving record.
• Previous supervisory experience is preferred.
• Ability to work in a fast-paced environment.
• Effective verbal communication skills to communicate with customers, co-workers and management.
• Willing to work outdoors in all types of weather conditions.
• Ability to work flexible schedules which will include evenings, weekends, and occasional holidays as scheduled.