Collections Specialist at Mid Florida Financing in Lakeland, FL

Collections Specialist

Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.

Responsibilities:

• Provide excellent customer service while meeting collection goals
• Manage a daily call queue.
• Takes payments and assists management with requests for due date/deferments.
• Light skip tracing on accounts
• Identifies and recommends accounts for repossession.
• Performs other essential functions as assigned.

Minimum qualifications:

• Strong negotiation skills with proven ability to effectively handle difficult customers.
• Ability to work in a fast-paced environment.
• Able to adapt to change.
• Problem Solving Drive for Results
• Basic computer skills with the ability to type 30 wpm
• Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Mid Finance Florida is an equal opportunity employer and a drug free work environment.