Business Support Trainee at Michelin in Voluntari, Ilfov, Romania

Business Support Trainee
Location: Voluntari
Business Support Trainee
Michelin is hiring!
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With the Michelin all-season internships, you can take your first step towards a career, and not just a job. “All-season” internships give you the flexibility you need: various domains to train in, part-time or full-time schedule, multiple sessions throughout the year, with varying durations (3 to 12 months, depending on the department).
Let’s inspire motion for life! No matter what career path you choose, an internship in Michelin can prepare you for the journey ahead.
Summary: Provides operational and administrative support to the Business Support team by ensuring accurate invoicing, handling customer and service provider claims, maintaining compliance with financial control requirements, and supporting day-to-day business operations.
What we’re looking for:
Bachelor’s degree;
Advanced level of English;
Good communication and problem-solving skills;
Attention to detail and accuracy;
Ability to manage multiple tasks and meet deadlines.
Proficiency in Microsoft Office, especially Excel;
The Business Support Trainee will provide support to the team in the following activities:
​Invoicing:
Collect and validate the information required for invoicing in the Michelin solutions internal systems.
Ensure the customer billing process is carried out in compliance with applicable tax and accounting regulations.
Collect and analyze the necessary data for the preparation of invoices, for all revenue streams.
Calculate and validate invoices in accordance with the expected deadlines (billing calendar);
Manage vehicle inflows exits and transfers to ensure accurate updates of the customer's fleet.
Dealing with value complaints received from customers and service providers:
Analyze incoming complaints.
Resolve claims in a timely and effective manner.
Provide accurate and adequate responses to customers and service providers.
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Compliance with financial transaction rules:
Ensure full traceability of financial transactions.
Archive all supporting documentation in accordance with applicable local regulations.
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Other activities:
Issue reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars or ad hoc requests;
Handle ad hoc problems;
Collaborate with the direct manager on new tasks relevant to the position
What we’re offering:
Learning opportunities that will help you develop your competencies for the future;
Real business challenges;
Paid traineeship and attractive benefits package;
Hybrid way of working;
An experienced mentor to guide you;
How we recruit:
Once you submit your application, one of our recruiters reviews it. If your profile fits our role:
We have a phone call to get to know each other;
We hold assessments to see your language skills and competencies;
We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.
LET’S INSPIRE MOTION FOR LIFE
Where do success and ideas come from? We strongly believe they come from collective intelligence.
Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.
What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic to overcome the challenges of tomorrow.
That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.
Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.
#LI-Hybrid