Seasonal Team Member at Michaels Stores in Citrus Heights, CA

Summary: Michaels Stores is a leading destination for creative and celebratory products, operating retail stores and online businesses across North America. The Seasonal Team Member provides friendly customer service, assists shoppers with product selection and checkout, and supports stocking, truck unloading, merchandise recovery, and omnichannel fulfillment. The role also includes customer engagement, store safety and shrink support, and cross-training in custom framing.

Responsibilities:
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned

Required Qualifications:
- Applicants must be at least 16 years old and meet all legal requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Preferred Qualifications:
- Retail and/or customer service experience preferred

Required Skills: Cash Handling, Omnichannel Fulfillment, Merchandise Stocking, Planogram Execution, Custom Framing

Benefits: Potential overtime, Cross-training in custom framing, Depending on position and eligibility, access to a 401(k) with employer match, Depending on position and eligibility, access to an Employee Assistance Program, Depending on position and eligibility, medical coverage, Depending on position and eligibility, dental coverage, Depending on position and eligibility, vision coverage, Depending on position and eligibility, telemedicine services, Depending on position and eligibility, flexible spending accounts, Depending on position and eligibility, commuter benefits, Depending on position and eligibility, tuition assistance, Depending on position and eligibility, adoption assistance, Depending on position and eligibility, various voluntary insurance options, Employee discounts, Access to partner discount programs