Seasonal part time morning truck at Michaels Stores in Rochester, MN

Summary: Michaels Stores is a leading destination for creating and celebrating, operating retail stores and online platforms across North America. The Seasonal Part-Time Morning Truck team member unloads trucks, stocks and recovers merchandise, assists customers, supports omnichannel fulfillment, and delivers a fast and friendly checkout experience. The role also supports store safety, shrink programs, planogram processes, and customer engagement initiatives.

Responsibilities:
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned

Required Qualifications:
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job
- Michaels requires all team members in this role to be at least sixteen (16) years or older

Preferred Qualifications:
- Retail and/or customer service experience preferred

Required Skills: Retail Experience, Customer Service Experience

Benefits: Potential overtime compensation in accordance with state and local laws, Depending on position and eligibility, access to a 401(k) with employer match, Depending on position and eligibility, access to an Employee Assistance Program, Depending on position and eligibility, access to medical, dental, and vision coverage, Depending on position and eligibility, access to telemedicine services, Depending on position and eligibility, access to flexible spending accounts, Depending on position and eligibility, access to commuter benefits, Depending on position and eligibility, access to tuition assistance, Depending on position and eligibility, access to adoption assistance, Depending on position and eligibility, access to various voluntary insurance options, Employee discounts, Access to partner discount programs