Seasonal Early Morning Stocker at Michaels Stores in Toms River, NJ

Summary: Michaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores in North America. The Seasonal Early Morning Stocker is responsible for delivering friendly customer service, assisting customers in locating products, and ensuring the store is well-stocked and organized.

Responsibilities:
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned

Required Qualifications:
- Deliver friendly customer service, help customers shop our store, and find what they're looking for
- Ensure all customers receive a fast and friendly checkout experience
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job
- Michaels requires all team members in this role to be at least sixteen (16) years or older

Preferred Qualifications:
- Retail and/or customer service experience preferred

Required Skills: Cash Handling, Merchandise Stocking, Planogram Execution, Buy Online Pickup in Store (BOPIS), Ship From Store (SFS), Custom Framing Production, Respectful Interaction, Friendly Communication

Benefits: Depending on position and eligibility, team members may have access to a 401(k) with employer match, Depending on position and eligibility, team members may have access to an Employee Assistance Program, Depending on position and eligibility, team members may have access to medical, dental, and vision coverage, Depending on position and eligibility, team members may have access to telemedicine services, Depending on position and eligibility, team members may have access to flexible spending accounts, Depending on position and eligibility, team members may have access to commuter benefits, Depending on position and eligibility, team members may have access to tuition assistance, Depending on position and eligibility, team members may have access to adoption assistance, Depending on position and eligibility, team members may have access to various voluntary insurance options, All team members enjoy everyday perks such as employee discounts, All team members have access to partner discount programs, For a summary of benefits, visit the Michaels Benefits at a Glance page