Sales/Frame Design Team Member at Michaels Stores in Vernon Hills, IL

Summary: Michaels Stores is a leading North American destination for creativity, celebration, and custom framing. The Sales/Frame Design Team Member builds customer relationships, creates custom framing solutions, assists with shopping and customer service, maintains merchandise areas, operates the cash register, and supports stocking, safety, and shrink programs.

Responsibilities:
- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
- Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
- Complete framing orders with a high degree of quality and on time
- Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
- Follow Standard Operating Procedures (SOPs) and Company programs
- Support shrink and safety programs
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Operate cash register and execute cash handling to standards
- Acknowledge customers, help locate product and provide solutions
- Assist with Omni channel processes
- Other duties as assigned

Required Qualifications:
- basic computer skills
- basic measuring skills
- ability to operate the framing equipment
- ability to operate glass cutter
- flexibility to work nights, weekends, and early mornings
- compliance with all legal requirements
- regular bending
- lifting
- carrying
- reaching
- stretching
- ability to move throughout the store
- ability to remain standing for long periods of time
- lifting heavy boxes and frames
- accessing high shelves by ladder or similar equipment

Preferred Qualifications:
- retail experience
- Experience selling products and/or services to customers

Required Skills: Framing Equipment Operation, Glass Cutter Operation, Retail Sales

Benefits: This position may be eligible for overtime compensation in accordance with state and local laws., Depending on position and eligibility, team members may have access to a 401(k) with employer match, Depending on position and eligibility, team members may have access to an Employee Assistance Program, Depending on position and eligibility, team members may have access to medical, dental, and vision coverage, Depending on position and eligibility, team members may have access to telemedicine services, Depending on position and eligibility, team members may have access to flexible spending accounts, Depending on position and eligibility, team members may have access to commuter benefits, Depending on position and eligibility, team members may have access to tuition assistance, Depending on position and eligibility, team members may have access to adoption assistance, Depending on position and eligibility, team members may have access to various voluntary insurance options, All team members enjoy everyday perks such as employee discounts, All team members enjoy everyday perks such as access to partner discount programs