Custom Framer at Michaels Stores in Manhasset, NY

Summary: Michaels Stores is a leading destination for creating and celebrating in North America, operating over 1,300 stores. The Custom Framer role involves building customer relationships while delivering high-quality custom framing solutions and providing excellent customer service in a retail environment.

Responsibilities:
- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
- Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
- Deliver sales and production results
- Complete framing orders with a high degree of quality and on time
- Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
- Follow Standard Operating Procedures (SOPs) and Company programs
- Support shrink and safety programs
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Operate cash register and execute cash handling to standards
- Acknowledge customers, help locate product and provide solutions
- Assist with Omni channel processes
- Other duties as assigned

Required Qualifications:
- basic computer skills and basic measuring skills
- ability to operate the framing equipment and glass cutter

Preferred Qualifications:
- retail experience
- Experience selling products and/or services to customers

Required Skills: Framing equipment operation, Glass cutter operation, Basic measuring skills, Cash handling, Retail sales, Inventory management, Omni channel support, Standard Operating Procedures (SOP) compliance, Positive interpersonal interaction, Respectful communication

Benefits: Health insurance (medical, dental, and vision), Paid time off, Tuition assistance, Generous employee discounts