DCE Emergency Response Information… at Metropolitan… · Garden…

Summary: The Metropolitan Transportation Authority is seeking an Emerging Talent Intern for their Department of Subways. The intern will support Information Technology and Computer Science Engineering projects, assisting with application development, data management, and workflow automation to improve operational efficiency. Responsibilities: - Support and maintain the DCE-ERU Timekeeping App for daily RCI and supervisor sign-in/sign-out records, including testing, troubleshooting, and SharePoint data verification - Assist with RCI Room Inspection Forms, including form testing, data validation, report review, and ensuring inspection records are properly posted to SharePoint - Support Material Receipt Forms by helping ensure daily material receipt data is submitted, tracked, and posted correctly to the SharePoint site - Perform field IT support for Emergency Response operations by assisting with computer, laptop, CPU, monitor, printer, network, and login issues at different stations, yards, and facilities across New York City - Assist with troubleshooting handheld devices, barcode scanners, tablets, mobile devices, and other field technology used by employees for inspections, reporting, material tracking, and emergency response activities - Support engineering-related technology issues, including HVAC monitoring devices, temperature tracking equipment, train-car data collection tools, and related computer-connected hardware - Monitor and help maintain Power Automate workflows used for notifications, approvals, PDF generation, Excel exports, SharePoint updates, and daily operational reporting - Assist with database backup, data quality checks, Power BI/dashboard reporting, user support, and technical documentation for Power Apps, SharePoint forms, workflows Required Qualifications: - Proficiency in Microsoft Office Suite is a must - The candidate should possess organizational, analytical and communication skills - The candidate should be able to work well under pressure and prioritize tasks effectively - The candidate should have a keen eye for detail and be able to work independently while being an active team player - Matriculated in a graduate program in good standing with at least 2.8 GPA - Major(s) Preferred: Information Technology or Computer Science Engineering, or related field - All applicants must be authorized to work in the United States at the time of application - Students' transcript must be submitted Required Skills: Microsoft Office Suite, Power Apps, Power Automate, SharePoint, Power BI, Dataverse, MS Access, SQL, Azure Cloud, Dashboard Creation, Workflow Automation, Data Management, Troubleshooting, User Support, Analytical Skills, Task Prioritization