Salesforce Developer at MetLife in New York, NY

Summary: MetLife is a global financial services company providing insurance, employee benefits, annuities, and asset management. The Sales Technology Developer will help build, test, configure, integrate, and support Salesforce-based sales capabilities, collaborating with product, engineering, QA, DevSecOps, vendors, and business stakeholders to deliver secure and maintainable solutions.

Responsibilities:
- Assist in building, testing, implementing, and supporting Salesforce-based GB360 Sales capabilities using Apex, Lightning Web Components, SOQL/SOSL, Flows, declarative configuration, and platform APIs as appropriate
- Support Sales Cloud and seller-productivity capabilities including opportunity workflows, pipeline processes, Book of Business views, activity capture, reporting, and sales-service handoffs
- Apply configuration-first thinking to minimize unnecessary customization while supporting approved custom development when needed
- Assist with user stories, estimates, technical notes, test inputs, release documentation, and support materials in partnership with product, functional, QA, and technical teammates
- Support integrations connecting GB360 Sales with enterprise platforms such as Data Hubs, Seismic, underwriting, pricing, MetIQ, workflow systems, analytics, and related Sales Technology ecosystem components
- Use approved AI-assisted development tools to support technical analysis, code generation, test design, documentation, defect analysis, and release preparation while applying human review and secure development practices
- Participate in SAFe and Agile routines including PI Planning, backlog refinement, sprint planning, demos, retrospectives, dependency discussions, defect triage, and production readiness reviews
- Participate in peer reviews of Salesforce code, configuration, solution designs, test approaches, deployment plans, and release materials
- Develop and execute unit tests, support automated testing where applicable, assist with system/integration testing and UAT, and help resolve defects before release
- Assist with production support, incident investigation, performance tuning, Salesforce security or permission issues, integration failures, and technical debt remediation under guidance

Required Qualifications:
- • Bachelor degree in Computer Science, Information Systems, Engineering, or equivalent work experience
- • 1+ years of experience in software development, Salesforce development, application support, configuration, automation, or other technical delivery work
- • Internship, academic, project, or professional experience developing, testing, or supporting software, CRM, SaaS, or enterprise platform solutions
- • Exposure to Salesforce development or configuration concepts such as Apex, Lightning Web Components, Flows, SOQL/SOSL, data model, objects, fields, reports, dashboards, or Salesforce APIs
- • Understanding of Salesforce security model principles such as profiles, permission sets, sharing, roles, field-level security, authentication concepts, or data access controls
- • Working understanding of source control, deployment practices, automated testing, secure coding, issue tracking, release readiness, and production support concepts
- • Familiarity with Agile or SAFe delivery teams, including story refinement, estimation, sprint execution, testing support, demos, and release readiness
- • Interest in using approved AI-assisted development tools to improve productivity, documentation, testing, and learning
- • Ability to learn Salesforce platform patterns, limits, integration concepts, and enterprise delivery standards quickly with guidance
- • Strong communication, collaboration, analytical thinking, problem solving, and attention to detail
- •MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”)

Preferred Qualifications:
- • Salesforce Platform App Builder, Platform Developer I, Salesforce Administrator, or comparable Salesforce Trailhead/project experience
- • Exposure to Sales Cloud, opportunity management, pipeline workflows, Book of Business concepts, activity management, CRM Analytics, Salesforce Connect, or managed packages
- • Exposure to Salesforce Einstein-enabled capabilities, AI-assisted CRM workflows, recommendations, natural-language retrieval, or guided selling features
- • Familiarity with AutoRabit, Copado, Azure DevOps, Git, SFDX, Jenkins, Code Builder, or comparable Salesforce release and DevOps tooling
- • Experience with REST APIs, SOAP APIs, Bulk APIs, event-based patterns, data migration, ETL/ELT, middleware, or enterprise integration concepts
- • Experience with Seismic, Data Hub integrations, underwriting, pricing, MetIQ, workflow orchestration, analytics, or other enterprise data and content platforms
- • Experience in insurance, group benefits, broker/customer relationship management, commercial sales, sales operations, or enterprise CRM transformation
- • Exposure to accessibility, mobile Salesforce considerations, governor-limit awareness, performance troubleshooting, or production support standards
- Location Expectation: This is a hybrid role r equiring a minimum of 3 days per week in office

Required Skills: Salesforce Development, Apex, Lightning Web Components, SOQL/SOSL, Salesforce Flows, Salesforce APIs, Salesforce Security Model, Sales Cloud, Source Control and Deployment, Automated Testing, Agile/SAFe, Salesforce Platform Developer I

Benefits: Annual short-term incentive compensation may be available, subject to applicable plan terms., Medical, prescription drug, and vision coverage, Dental insurance, No-cost short-term and long-term disability, Company-paid life insurance, Legal services, Retirement pension funded entirely by MetLife, 401(k) with employer matching, Group discounts on voluntary insurance products, including auto and home, pet, critical illness, hospital indemnity, and accident insurance, Employee Assistance Program (EAP), Digital mental health programs, Parental leave, Paid time off, Paid holidays, Volunteer time off, Tuition assistance, Hybrid work arrangement requiring a minimum of 3 days per week in the office