Medical Records Specialist at Methodist Health System in Southlake, TX

Medical Records Specialist

Location: Southlake, Texas

Hours of Work :

8am to 4:30 pm

Days Of Week :

Monday -Friday

Work Shift :

Job Description :

Your Job:

The Medical Record Specialist will be responsible for a variety of duties which may include, but not limited to, the completion of birth certificates, chart preparation, scanning, document indexing, analysis, mail distribution and release of information function.

Your Requirements:

• High School Graduate or equivalent
• Type 30 wpm accurately
• Computer knowledge and/or experience
• Must be able to lift and/or carry up to 20 pounds
Your Job Responsibilities:
• Comply with the standard deadlines for requests with a 3-day turnaround at a maximum for customer requests from date of receipt to completion date to include burning CD and/or film upon request (CBS, Prime, Internal Auditor, Denial Management, ADR's, MyChart customer service.)
• Comply with standard deadlines for multiple requests with a 30-day turnaround at a maximum for customer requests from date of receipt to completion date to include burning CD and/or film upon request (Disability, External Auditor).
• Picks up and distributes mail to appropriate individuals and/or areas.
• Logs requests timely to assure a status update is readily accessible.
• Answers telephone calls in a pleasant voice tone and identifies department, individual name and ask how to assist the caller (handling a request, accepting and forwarding message accurately). Provides prompt return calls to customers leaving messages (with questions or status checks).
• Assures patient confidentiality of each patient's medical record (HIPAA compliant with patient identification being accurate whenever released for any purpose) Attentive to details and does a thorough review of what is being requested to what is being released.
• Greets and directs all walk-in customers in a professional and courteous manner.
• Comply with standard deadlines for multiple requests with a 2-day turnaround at a maximum for healthcare customer requests from date of receipt to completion date to include burning CD and/or film upon request (Physician's office, Hospital, Clinics).
• Reporting productivity weekly (utilized for payroll and staff needs).
• Other duties as assigned.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025