Retail Associate at Merlin Entertainments in Goshen, NY

RETAIL ASSOCIATE Location (Country-State-City) US-NY-Goshen Job ID 2026-12026 Employment Type Part-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND New York Job Locations US-NY-Goshen WHAT YOU'LL BRING TO THE TEAM At LEGOLAND New York Resort, you’ll Earn AWESOME Benefits, Build AWESOME Memories and Make an AWESOME Difference. With our Theme Park, Hotels, Miniland and more, the opportunities here are endless! About the Role At LEGOLAND® New York Resort, we’re all about creating unforgettable experiences for our guests and for our teams. As one of our new Retail Associates, you’ll play a vital guest-facing role, dynamic and fast paced.  Position Overview As a Retail Associate you play a vital role in creating memorable guest experiences by delivering exceptional customer service and supporting daily retail operations throughout the park. From assisting guests with purchases to maintaining eye-catching merchandise displays, this role is perfect for energetic, guest-focused individuals who thrive in a fast-paced, fun environment. Throughout the day, you’ll engage with guests, support teammates, maintain store standards, and help create a fun, welcoming atmosphere that reflects the LEGOLAND brand. This is a high-energy, collaborative team environment with a strong emphasis on teamwork. Shifts begin with a team meeting to review daily goals, promotions, and assignments. This is a seasonal, part-time role. Guest Experience & Customer Service • Greet guests with a friendly, welcoming attitude • Assist guests in finding and selecting merchandise • Provide accurate product information, including pricing, promotions, and availability • Address guest questions, concerns, and issues promptly and professionally Sales & Transactions • Operate POS systems and process cash, credit, and other payments accurately • Complete sales transactions efficiently • Handle returns, exchanges, and refunds according to park policies Store Operations & Maintenance • Maintain a clean, organized, and visually appealing retail environment • Replenish shelves, displays, and fixtures throughout the day • Ensure product tagging, pricing, and digital labels are accurate • Monitor inventory levels and communicate restocking needs to leadership   QUALIFICATIONS & EXPERIENCE • Minimum age: 18 years old • Availability: Flexible schedule required, including weekends, holidays, and evenings • Heavy focus on weekend availability during off-peak times • Weekday availability expected during peak season (Memorial Day–Labor Day) • Previous retail, sales, or customer service experience preferred but not required • Strong verbal communication skills and a guest-focused mindset • Friendly, approachable, and proactive team player • Ability to stand for long periods, lift up to 25 lbs., and perform repetitive tasks • Comfortable working both indoors and outdoors in varying weather conditions BENEFITS PAY RANGE USD $16.25/Hr. OPTIONS ApplyApply Submit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. Application FAQs Software Powered by iCIMS www.icims.com