Operations Manager | The Vic on the Park at Merivale · Marrickvi…

Company Description

At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day.

Job Description

Located in the heart of Marrickville, The Vic is a home away from home for locals and their pups alike. The iconic inner west local will put classic pub food on your plate. Save a table on the deck for beers and something sizzling from the kitchen, or catch a gig by your favourite local band. Get the group together for a little healthy competition on the half court or catch a game on the big screen.

This is an incredible opportunity to join The Vic on the Park team as Operations Manager. Be a part of guiding the business, developing our future leaders and giving our guests a world class experience. The role affords the opportunity to learn from a team of passionate hospitality professionals as well as be a part of one of Merivale’s most iconic locations.

We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other.

Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small!

Qualifications

In a nutshell, you will need to

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & coach a diverse team of people. Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department. Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.

Additional Information

Merivale Employee Benefits

• 25% staff discount across 90+ Merivale venues.
• Exclusive monthly perks, staff-only rewards and events.
• Merivale Staff Cellar – access to premium wines at staff pricing.
• Paid parental leave – with flexible return to work options.
• Unlimited career growth with endless development opportunities.
• Merivale Academy – online and in-person training, including Leadership, Guest Experience, F&B.
• Professional accreditation support – including Leadership and WSET qualifications.
• Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
• Employee Referral Program – earn rewards for bringing great people on board.