Dining SA at Meridian Hills Country Club in Indianapolis, IN

Description

Meridian Hills Country Club

Title: Food & Beverage Server

Department: Food & Beverage

Reports to: Dining Room Manager

Meridian Hills is a family country club home to 700+ membership families located in the heart of the Midwest. The Club is widely recognized as a premiere facility in Indiana whose tradition of distinguished membership provides exceptional social opportunities, amenities, grounds, and a gathering place year-around for the family.

General Summary

Provide food and beverage service to club members and guests.

Primary Essential Duties and Responsibilities:

• Sets upside station and performs assigned side (prep) work.

• Provides immediate attention to all members and guests upon seating.

• Makes sure that children are in the appropriate type of seat and are safe and secure.

• Distributes food and wine menus; answers questions.

• Fills glasses with ice water and suggests menu items.

• Ensure that the correct account numbers and names are given for billing.

• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.

• Places orders with kitchen; informs cooks about any special cooking instructions.

• Assembles food on trays; procures items from each station as necessary.

• Serves meals, places dishes by courses in front of each person.

• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.

• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.

• Presents dessert menus, suggests and serves dessert, coffee, and after-dinner drinks.

• Verifies accuracy of prices, state and federal taxes, tips, and other charges.

• Keeps dining room and bus station areas clean.

• Clears, cleans, and resets tables that have been vacated.

• Advises supervisor of any complaints as soon as they occur.

• Performs clean-up and closing duties as assigned by manager.

• Attends pre-meal meetings.

• Turns in signed tip declaration form weekly.

• Thanks members and guests; invites them to return.

• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

• Performs other appropriate duties assigned by Dining Room Manager or other management.

Qualifications

• Greet and acknowledge members and guests.

• Is knowledgeable about the menu, buffet, and wine list.

• Ability to time the service of each course.

• Learns members’ names and their special preferences.

• Knowledge of wines and spirits.

• Knowledge of and ability to perform required role during emergency situations.

Education & Experience Requirements

• Two years of comparable wait service experience preferred.

• The ability to read, write, and execute basic math skills.

• Food safety certification.

• Of legal age to serve alcoholic beverages.

• Alcoholic beverage certification.

Working Conditions and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position:

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretchand twist or reach.

• Push, pull or lift up to 50 pounds.

• Continuous repetitive motions.

• Work in hot, humid, and noisy environment.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. They do not constitute an employment agreement between the employer and employee; other duties may be assigned as the needs of the employer and requirements of the job change for the company’s overall benefit.

Requirements

Qualifications

• Greet and acknowledge members and guests.

• Is knowledgeable about the menu, buffet, and wine list.

• Ability to time the service of each course.

• Learns members’ names and their special preferences.

• Knowledge of wines and spirits.

• Knowledge of and ability to perform required role during emergency situations.

Education & Experience Requirements

• Two years of comparable wait service experience preferred.

• The ability to read, write, and execute basic math skills.

• Food safety certification.

• Of legal age to serve alcoholic beverages.

• Alcoholic beverage certification.