Paramedic Transport Air Ground Float at Mercy Health in Rockford, IL

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides pre-hospital advanced life support care from the initial contact until patient care is relinquished to the accepting medical facility; maintains thorough patient care documentation in a timely manner.
• Practices within his/her scope of practice as defined by the State of Illinois/Wisconsin and Mercyhealth. Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences. Communicates educational needs to the program leadership.
• Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures.
• Performs advanced skills and procedures as approved by Mercyhealth.
• Maintains documentation of required licensure, certifications, continuing education, and safety training, OSHA and HIPAA training, clinical rotations, and advanced procedures. Attends educational programs as required by the medical director.
• Serves as a role model, educator and clinical resource. Participates regularly in departmental activities, simulation, projects and committees (to include research and publishing opportunities). Maintains awareness of current issues related to pre-hospital care through participation in professional activities, i.e., national, state legislative--elected or appointed.
• Acts as a preceptor and/or participates in on-boarding/orientation of new partners and students. Clearly communicates program goals and objectives.
• Knowledgeable in use and routine maintenance of all equipment and supplies used by Mercyhealth. Responsible for reporting medical equipment failures and taking initial steps to ensure repair of equipment as directed. Maintains adequate supplies within program transport vehicles to deliver patient care. Assist with the routine maintenance of the ambulance, equipment and facilities to ensure a clean, orderly, and professional appearance to insure rapid response to all transport requests.
• Functions as a medical flight member by attending pre-mission briefings, mission debriefings and completes necessary documentation. Assists in pre-mission liftoff checklist and assists pilot as requested, i.e., radio, navigational, and visual observation activities. Complies with safety standards to assure safety of self, medical personnel, patient, and equipment. Conducts aircraft safety briefings as needed.
• Functions as a CCTT ground team member by attending pre-call briefings and post-call debriefings. Assists in pre-call, i.e., radio, navigational, and weather observation activities. Complies with safety standards to assure safety of self, medical personnel, patient, and equipment. Conducts safety briefings as needed.
• Participates regularly in Mercyhealth meetings, activities, projects and committees (to include research and publishing opportunities).
• Participates in patient and referring institution follow-up and planned outreach marketing and education activities.
• Maintains a clean work and patient environment.
• Processes orders in an accurate and timely manner. Answers the telephone and call lights appropriately provides information or relays messages to patients and staff.
• Maintains and orders supplies- Including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies within departments/ambulances.
• Performs venipuncture, IV access, 12-lead acquisition, blood glucose analysis, and CPR as ordered/directed.
• Serves as a resource to neonatal/pediatric partners.
• Performs advanced skills and procedures as approved by Mercyhealth.
• Floats to outlying Mercyhealth facilities (Janesville, Rockford, Walworth, Harvard) based on identified needs/staffing models.
• Directs visitors to patients' rooms. Maintains medical records of current patients. Processes patient charges and orders supplies as needed.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

EDUCATION & EXPERIENCE

• Excellent communication skills and customer service skills.
• High school diploma or general education degree (GED) and at least three years’ related experience and/or training; or equivalent combination of education and experience
• Minimum three (3) years’ (minimum of 4000 hours) recent experience in a busy 911 system an ALS experience. Preferred: five (5) years’ Additional years of experience.
• Previous critical care transport and flight experience preferred

CERTIFICATION/LICENSURE

• National Registry Certificate required
• Paramedic license in the State of practice is required.
• Dual State of Illinois and Wisconsin licensure required within 90 days.
• Current AHA BLS/CPR required
• Current Certification of AHA ACLS and PALS required within 90 days.
• EVOC Driving course completion within (3) months of hire.
• Resuscitation Program (NRP) Certification required within (3) three months of hire.
• National Institute Healthcare Stroke Scale (NIHSS) certification required within (1) one year of hire.
• Pre Hospital Trauma Life Support (PHTLS) or International Trauma Life Support (ITLS) within (9) nine months of hire date.
• Trauma Nurse Core Curriculum (TNCC) attendance required within (1) year of hire.
• NIMS Training IS 100, 200, and Hazmat within 90 days.
• Specialty certification: FP-C required within two (2) years of hire
• Certified American Heart Association Instructor in at least one level (BLS, ACLS, PALS), within (2) two years of hire

For those driving Mercyhealth vehicles:

Maintain a valid driver's license.

Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

For those driving their personal vehicles:

Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

ADDITIONAL REQUIREMENTS

Passing the Driver’s License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

OTHER SKILLS AND ABILITIES

• Proficient with Microsoft Suite, including Word, Excel, PowerPoint and Outlook

• Strong organizational skills, effective verbal communication, written communication, quality customer service, grammar/spelling, read/comprehend written instructions, follow verbal instructions, basic PC

OTHER SKLLS AND ABILITIES CONTINUED

• Manage stress appropriately, makes decisions under pressure, manage anger/fear/hostility/violence of others appropriately, handles multiple priorities, works independently
• Preform repetitive task/motions, distinguish colors, hear alarms/telephones/tape recorder normal speaking voice, have good manual dexterity, have good eye-hand foot coordination, ability to see

WORK ENVIRONMENT

The noise level in the work environment is usually moderate/loud.

Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure.

AGE OF PATIENTS SERVED

Neonate (birth – 28 days)

Infant (29 days – less than 1 year)

Pediatric (1 year – 12 years)

Adolescents (13 years – 17 years)

Adult (18 years – 64 years)

Geriatric (65 years and older)

INFORMATION ACCESS

Partners will have access to patient care records and PHI within this job role

WORK CONTACT GROUP

Partners, physicians, patients/family, visitors, vendors

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; use hands and fingers, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or smell. Exert over 100lbs force occasionally, and/or 50lbs frequently, and/or 25lbs constantly Lift and/or carry up to 50 pounds frequently. Lift and/or carry up to 100 pounds occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

With the potential to starting our own ambulance service would we need a DOT guideline?

LEVEL OF SUPERVISION

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

SUPERVISES

When functioning in the ambulance, acts in a supervisory position when assigned as Crew Chief of the ambulance as outlined with the respective roles and responsibilities of the position

PAY RANGE:

$29.41 - $44.11

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women