Find your calling at Mercy!

The Child Case Manager coordinates and advocates for children and families by identifying needs, connecting services, and supporting continuity of care. This role serves as a primary point of contact for families, providing guidance, resources, and support while collaborating with multidisciplinary partners and ensuring accurate documentation and communication across services.

Position Details:

Minimum Qualifications  :
Education: High School Diploma or GED 
Experience: 2 years’ experience working with at risk children and or victims of family violence or a similar setting
Language: Bilingual in English and Spanish
Certification: Infant and Child CPR First Aid 

Preferred Qualifications:
Education: Bachelor’s degree in early childhood education, Social Services, or a related field

Languague: Bilingual in English and Spanish
 
Experience: 2 years’ experience working with at risk children and or victims of family violence or a similar setting

Other Skills, Knowledge, Abilities: 
•    Case management and service coordination 
•    Child and family advocacy 
•    Trauma informed care principles 
•    Crisis intervention and de escalation techniques 
•    Strong verbal and written communication skills 
•    Collaboration within multidisciplinary teams 
•    Documentation and record keeping accuracy 
 

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.