Spanish-Speaking For Online Streaming Service -… at Mercier… · Spain

Mercier Consultancy MD is excited to announce a fantastic opportunity for Spanish-speaking professionals to join an Online Streaming Service team in Greece. This role offers paid relocation support, allowing candidates to move comfortably and start a rewarding career in the thriving entertainment industry. As a part of the team, you will provide top-tier customer support to Spanish-speaking users, helping them enjoy a seamless streaming experience.

Key Responsibilities

• Engage with customers in Spanish, handling inquiries about subscriptions, streaming content, technical support, and account management.

• Act as a brand ambassador, delivering exceptional service and fostering customer loyalty.

• Resolve technical issues efficiently while maintaining a positive customer experience.

• Collaborate with cross-functional teams to provide feedback and improve service offerings.

• Maintain accurate records of customer interactions and solutions provided.

• Stay up-to-date with new platform features and content to assist customers effectively.

• Fluent Spanish speaking and writing skills are mandatory; additional language skills are a plus.

• Previous experience in customer service or related fields, preferably within the online streaming or entertainment sectors.

• Exceptional communication, interpersonal, and problem-solving skills.

• Ability to relocate to Greece with the support provided by the company.

• Comfortable working in a dynamic, fast-paced environment with changing priorities.

• Proficiency with computers and familiarity with CRM software.

• Flexible availability to cover different shifts, including weekends and holidays as needed.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...