Spanish Speaking Customer Experts for Dyson -… at Mercier… · Spain

Spanish Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading brands across Europe. We pride ourselves on delivering bespoke staffing solutions, helping professionals secure rewarding careers while enjoying the best opportunities for jobs in Greece.

Job Overview

We are seeking ambitious professionals for the Spanish Speaking Customer Experts for Dyson position in Greece, set within the dynamic and fast-paced Information Technology (IT) sector. This role offers the unique chance to support high-tech consumer electronics while building an international career in one of Europe’s most vibrant tech hubs.

Key Responsibilities

• Provide expert technical support and troubleshooting for Dyson’s innovative range of smart appliances.

• Manage end-to-end customer inquiries via phone, email, and live chat within a sophisticated IT-driven CRM environment.

• Ensure high levels of customer satisfaction by delivering precise, tech-focused solutions to Spanish-speaking clients.

• Maintain detailed documentation of technical issues to contribute to the continuous improvement of the product support database.

• Navigate complex IT ticketing systems to track and resolve customer service requests efficiently.

• Collaborate with cross-functional teams to escalate high-level technical bugs or hardware concerns.

• Stay updated on the latest firmware and software advancements within the Dyson tech ecosystem.

• Native or fluent Spanish (spoken and written).

• Valid EU passport or residency status (mandatory for relocation to Greece).

• Strong affinity for technology and consumer electronics, with a desire to thrive in an Information Technology (IT) environment.

• Excellent communication skills, both verbal and written, with a professional and helpful demeanor.

• Proven ability to troubleshoot technical issues and navigate complex IT platforms.

• Flexibility to work in a dynamic, on-site environment in Athens.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus for high achievers.
• Fully Paid Relocation Package (flight tickets, airport transfer, and initial hotel accommodation).
• Comprehensive, fully paid training program in IT product support.
• Private health insurance and other local benefits.
• Opportunities to build a career in a global company through various Spanish-speaking jobs within the IT sector.
• And Much More...

Life in Greece

Living and working in Greece offers a Mediterranean lifestyle that is second to none, characterized by world-famous ancient history, sun-drenched coastlines, and a vibrant social scene. By choosing one of our many jobs in Greece, you will benefit from a unique blend of modern urban energy in Athens and the iconic, laid-back culture for which Greece is world-renowned.

Our comprehensive relocation package ensures a seamless transition, allowing you to focus on your professional growth in the Information Technology (IT) industry while you enjoy the Mediterranean diet and the warmth of the Greek people. Experience the high quality of life that makes Greece a top destination for expatriates, and let the Spanish Speaking Customer Experts for Dyson position in Greece be the start of your new European journey.

How to Apply

If you are ready to take the next step in your career and join a world-class IT support team, please click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile and helping you secure your next challenge in Greece.