Portuguese Speaking Fitbit Products Support… at Mercier… · Porto

Portuguese Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities within the BPO and technology sectors, ensuring that your next professional move is both strategic and rewarding.

Job Overview

We are currently seeking a motivated professional for the Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a perfect match for individuals passionate about the Fitness & Wellness industry who want to help users optimize their health journey through cutting-edge wearable technology.

Key Responsibilities

• Provide high-quality technical support for Fitbit wearable devices and applications to Portuguese-speaking customers.
• Assist users in tracking their fitness goals, sleep patterns, and wellness metrics through expert product knowledge.
• Troubleshoot sync issues, hardware concerns, and software glitches with professional empathy and efficiency.
• Promote a culture of health and movement by educating customers on the benefits of the Fitbit ecosystem.
• Maintain detailed documentation of user inquiries to improve the overall Fitness & Wellness service experience.
• Collaborate with international teams to ensure world-class service delivery within the Fitness & Wellness sector.
• Stay updated on the latest hardware releases and software updates to provide proactive product guidance.

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the Fitness & Wellness industry and wearable technology.
• Excellent communication skills and a customer-centric mindset.
• Previous experience in technical support or customer service is highly advantageous for this role.
• Ability to relocate to Sofia for this unique Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• €1,500 Signing Bonus (one-time).
• And Much More...

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm, vibrant city life, and stunning natural landscapes. As one of the most sought-after locations for Portuguese-speaking jobs, Sofia provides an affordable yet high-quality lifestyle, with excellent weather and a welcoming international community that makes it easy to settle into your new career.

Choosing to accept this role means enjoying a thriving culture, delicious local cuisine, and a supportive expat community that makes Bulgaria a top-tier destination for professionals. When searching for jobs in Bulgaria, you will find that the capital city combines modern amenities with rich tradition, ensuring a rewarding experience both inside and outside of the workplace.

How to Apply

If you are ready to elevate your career with a global leader in the Fitness & Wellness space, we invite you to take the next step. Click "Apply Now" to submit your application and join our team of specialists at Mercier Consultancy Group.