Norwegian Speaking Customer Support Jobs - Work… at Mercier… · Malta

Mercier Consultancy MD is excited to offer Norwegian Speaking Customer Support job opportunities in Sofia. We are looking for motivated individuals fluent in Norwegian who want to live and work in Sofia, providing exceptional customer service to Norwegian-speaking clients. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction across various communication channels.

Key Responsibilities

• Deliver excellent customer support to Norwegian-speaking customers via phone, email, and chat.

• Handle inquiries related to products, services, and accounts accurately and efficiently.

• Resolve customer issues promptly while maintaining a high level of professionalism and empathy.

• Maintain comprehensive records of customer interactions and transactions.

• Collaborate with various internal teams to improve customer experience.

• Stay updated on company products and policies to provide accurate support.

• Fluency in Norwegian (written and spoken); English skills are a plus.

• Previous experience in customer service or support roles is preferred.

• Strong communication and interpersonal skills with a customer-oriented mindset.

• Ability to multitask and work effectively in a fast-paced environment.

• Familiarity with customer support software is advantageous.

• Positive attitude, adaptability, and eagerness to learn.

• Attention to detail and problem-solving abilities.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...