Norwegian Speaking Customer Support Jobs -… at Mercier… · Bulgaria

Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

• Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat.

• Assist clients with questions about products, services, and account issues.

• Resolve customer complaints and troubleshoot problems efficiently.

• Document and track customer interactions accurately.

• Collaborate with team members to improve customer satisfaction and service quality.

• Stay updated on product knowledge and company policies.

• Fluency in Norwegian (written and spoken); English language skills are an advantage.

• Experience in customer service or support roles is preferred.

• Strong communication and problem-solving skills.

• Ability to multitask and work effectively in a fast-paced environment.

• Familiarity with customer support software is a plus.

• Positive attitude, willingness to learn, and team spirit.

• Attention to detail and excellent organizational skills.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...