Mercier Consultancy Group→
Italian Speaking Social Media Content… at Mercier… · Portugal
Skills
Job Description
Are you passionate about online safety and social media?
We are looking for Italian**-speaking Social Media Content Moderators to join our international team in Sofia,** Bulgaria.
As a Social Media Content Moderator, you will help create a safer online environment by reviewing user-generated content and ensuring it complies with community guidelines. Your work will directly contribute to protecting millions of users while maintaining a positive experience across one of the world's leading social media platforms.
You will work from our modern office in Sofia as part of a diverse, multicultural team. Candidates already living in Bulgaria are welcome, and we offer a comprehensive relocation package for those moving to Sofia.
Key Responsibilities
Review and moderate user-generated content in Italian, including text, images, videos, and other media.
Ensure content complies with community standards and platform policies.
Identify and take appropriate action on content that violates guidelines.
Accurately classify and evaluate content according to internal procedures.
Escalate complex or high-risk cases to the appropriate teams when necessary.
Maintain high levels of accuracy, consistency, and productivity.
Stay up to date with moderation policies, procedures, and platform updates.
Native or fluent Italian (C1/C2 level).
Good English communication skills.
Strong attention to detail and analytical thinking.
Ability to make objective decisions while following detailed guidelines.
Comfortable working with online platforms and digital tools.
Ability to handle sensitive content professionally and confidentially.
Willingness to relocate to Sofia, Bulgaria, or already be living in Bulgaria.
Previous experience in content moderation, customer support, trust & safety, or similar roles is an advantage, but not required.
Competitive monthly salary.
Relocation package for candidates moving to Sofia, Bulgaria.
Paid training and comprehensive onboarding.
Health insurance.
International working environment with colleagues from around the world.
Career growth and development opportunities.
Modern office environment in Sofia.
Supportive and multicultural team.
Opportunity to work on one of the world's leading social media platforms.
And many other benefits!