Greek Speaking Solutions Consultant - Work In… at Mercier… · Patras

Greek Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO strategy, we are committed to finding the perfect match for professionals seeking high-impact careers in the dynamic Customer Support Services sector.

Job Overview

We are currently recruiting for an exceptional Greek Speaking Solutions Consultant position in Bulgaria. This role is perfect for a customer-focused professional looking to advance their career in the Customer Support Services industry while enjoying a premium relocation experience in the vibrant heart of Sofia.

Key Responsibilities

• Provide high-quality technical and functional support to customers in the Greek language.

• Analyze complex user issues and provide efficient solutions within the Customer Support Services framework.

• Maintain high levels of customer satisfaction through professional, timely, and empathetic communication.

• Collaborate with cross-functional teams to escalate and resolve complex technical inquiries.

• Document all interactions accurately within the internal Customer Support Services database systems.

• Stay updated on the latest products and services to ensure expert-level consultation.

• Contribute to team KPIs and quality standards to ensure excellence in the Greek-speaking jobs market.

• Native or fluent Greek (spoken and written).

• Valid EU passport (mandatory).

• Strong problem-solving skills and a background in professional Customer Support Services.

• Excellent communication skills, both verbal and written, in English and Greek.

• Ability to thrive in an on-site office environment located in Sofia, Bulgaria.

• Previous experience in one of the many Greek-speaking jobs available in the BPO industry is highly preferred.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your transition to Bulgaria.
• Monthly Performance Bonus linked to individual and team targets.
• €1,500 Signing Bonus (one-time) for new hires.
• Dynamic career advancement opportunities within the premier jobs in Bulgaria market.

Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending historic European charm with a modern, fast-growing economy. Candidates relocating for this Greek Speaking Solutions Consultant position in Bulgaria will find that Sofia is a vibrant capital with a pleasant climate, affordable cost of living, and a welcoming international community that makes it one of the top destinations for those seeking high-quality jobs in Bulgaria.

Beyond the professional benefits, living in Bulgaria provides access to a rich cultural heritage, delicious Mediterranean-influenced cuisine, and stunning natural landscapes. By choosing to relocate to Bulgaria with the support of Mercier Consultancy Group, you are setting yourself up for both professional growth and an unforgettable life experience in one of the most exciting hubs for Greek-speaking jobs in Europe.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services industry, we encourage you to click Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and helping you secure this exciting opportunity.