German Speaking Customer Experts for Miele… at Mercier… · Luxembourg

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations across Europe. We specialize in facilitating seamless career transitions, ensuring that candidates pursuing jobs in Greece find meaningful opportunities that align with their professional ambitions.

Job Overview

We are currently looking for talented individuals to join our team as German Speaking Customer Experts for Miele in Greece. This role within the premium consumer electronics industry offers the unique opportunity to represent a world-renowned brand while enjoying the Mediterranean lifestyle through our comprehensive support programs.

Key Responsibilities

• Provide premium support to Miele customers, acting as a brand ambassador in the high-end consumer electronics sector.

• Troubleshoot technical inquiries related to household appliances, ensuring customer satisfaction with every interaction.

• Manage customer inquiries via phone, email, and live chat, maintaining the prestigious image of the brand.

• Document all interactions accurately within our CRM system to track product performance trends.

• Guide customers through the features and benefits of Miele products, offering personalized expert advice.

• Collaborate with international teams to share feedback and contribute to service improvements within the German-speaking market.

• Ensure all interactions meet the high quality standards expected of a luxury consumer electronics provider.

• Native or fluent German (spoken and written) is mandatory for this role.

• Valid EU passport or residency status allowing work in Greece.

• A genuine passion for consumer electronics and a commitment to providing excellent service.

• Strong communication skills and the ability to solve complex technical problems with empathy.

• Previous experience in customer service or tech support is highly valued.

• Adaptability to a remote work environment while remaining a collaborative team player.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Fully Paid Training on Miele products and software systems.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay).
• Monthly Performance Bonus for top achievers.
• Ongoing professional development and career progression opportunities.
• And Much More...

Life in Greece

Choosing to pursue German-speaking jobs in Greece means embracing an unparalleled quality of life, defined by sunshine, ancient history, and a vibrant social culture. As you settle into your new home, you will discover that Greece offers a perfect harmony between professional challenges and leisure, making it one of the most sought-after destinations for expatriates worldwide.

With our fully paid relocation package, moving to Greece has never been easier. Whether you are enjoying the exquisite local gastronomy or exploring the islands on your weekend, the quality of life in Greece is truly exceptional. We are proud to support your transition, ensuring your German Speaking Customer Experts for Miele position in Greece is the start of a fantastic adventure.

How to Apply

If you are ready to elevate your career and experience the best of the Mediterranean, we invite you to Apply Now to join our team. Your journey toward one of the top German-speaking jobs in Greece begins with us at Mercier Consultancy Group.