French Speaking Order To Cash Specialist - Work… at Mercier… · Lisbon

French Speaking Order To Cash Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class organisations across the continent. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we pride ourselves on delivering a seamless, supportive, and premium candidate experience from first contact to successful placement. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a life you love.

Job Overview

We are delighted to present an outstanding opportunity for a French Speaking Order To Cash Specialist position in Greece, based on-site in the vibrant city of Athens. This role sits within a dynamic and fast-paced Retail (Online & Offline) environment, where you will be a key player in managing the full order-to-cash cycle — from customer order processing and invoicing through to collections and account reconciliation — all while serving French-speaking retail clients and partners. If you are a detail-oriented finance professional fluent in French who is looking for French-speaking jobs in a thriving European capital, this is the opportunity you have been waiting for.

Key Responsibilities

• Manage the end-to-end Order to Cash process for French-speaking retail accounts, including both online and offline sales channels, ensuring accuracy and timely execution at every stage.

• Process and validate customer purchase orders received through e-commerce platforms, retail point-of-sale systems, and wholesale channels, ensuring all data is correctly captured in the ERP system.

• Generate, issue, and distribute accurate sales invoices to French-speaking retail customers and business partners in accordance with agreed billing schedules and contractual terms.

• Monitor and manage accounts receivable ledgers for designated French-speaking retail accounts, proactively following up on outstanding balances and overdue payments via phone and email communication in French and English.

• Perform regular account reconciliations to identify discrepancies between payments received and invoices raised, resolving issues promptly in coordination with retail operations and finance teams.

• Handle customer disputes and queries related to billing, returns, refunds, and credit notes within the retail context, delivering professional and efficient resolution in French.

• Collaborate closely with the logistics, warehouse, and retail operations teams to ensure order fulfilment data is accurately reflected in financial records, particularly for omnichannel retail transactions.

• Prepare and contribute to regular reporting on cash collection performance, ageing reports, and KPIs, providing insights to management to support continuous improvement of the Order to Cash function.

• Native or fluent French language proficiency (spoken and written) is essential; strong English communication skills are also required for internal collaboration.

• Valid EU passport or the right to work within the European Union (mandatory).

• Previous experience in an Order to Cash, Accounts Receivable, or Finance Operations role, ideally gained within the Retail (Online & Offline) industry or a related fast-moving commercial sector.

• Solid understanding of core OTC processes including order management, invoicing, cash application, collections, and reconciliation within a retail or e-commerce environment.

• Proficiency in working with ERP systems (such as SAP, Oracle, or Microsoft Dynamics) and a confident approach to working with retail management and billing platforms.

• Strong analytical mindset with exceptional attention to detail, excellent organisational skills, and the ability to manage multiple priorities effectively in a high-volume retail operations environment.

What We Offer

• Competitive Monthly Salary reflective of your experience and expertise in the Order to Cash field.
• Fully Paid Training Programme to ensure you are set up for success from day one in the retail environment.
• Comprehensive Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package, including your flight to Athens, airport transfer, and hotel accommodation upon arrival — making your move to Greece completely stress-free.
• Monthly Performance Bonus rewarding your dedication, accuracy, and results in the Order to Cash function.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and recognition beyond the standard compensation package.
• A stable, on-site role within a reputable multinational retail organisation operating across both online and offline channels.
• And Much More, including career development opportunities, a multicultural team environment, and the full support of the Mercier Consultancy Group network throughout your journey.

Life in Greece

Relocating to Greece means embracing one of the most enviable lifestyles in all of Europe. Athens, the capital of Greece, is a city where ancient history and modern cosmopolitan living blend seamlessly — from iconic landmarks such as the Acropolis to a thriving arts, dining, and nightlife scene that rivals any major European city. Greece is blessed with over 300 days of sunshine per year, making it one of the continent's most desirable destinations for professionals seeking both career fulfilment and an exceptional quality of life.

Beyond the stunning Mediterranean climate, Greece offers an extraordinarily affordable and rich way of life, from world-renowned cuisine and welcoming local culture to breathtaking island getaways just a short journey from Athens. As one of the most popular destinations for French-speaking professionals exploring jobs in Greece, the country boasts a well-established international community that makes settling in feel natural and effortless. Whether you are strolling along the coastal Riviera, exploring local markets, or enjoying a meal by the sea, life in Greece will reward you in ways that go far beyond your career.

How to Apply

Are you ready to take the next exciting step in your career as a French Speaking Order To Cash Specialist? Don't miss this exceptional opportunity to join a leading retail organization in one of Europe's most beautiful and culturally rich cities. Whether you are actively searching for French-speaking jobs or exploring new horizons with Jobs in Greece, Mercier Consultancy Group is here to guide you every step of the way. Click Apply Now to submit your application and a member of our specialist recruitment team will be in touch with you promptly. We look forward to welcoming you to Athens and to the Mercier Consultancy Group family.