French Speaking Customer Experts for… at Mercier… · Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-leading brands. As a leader in the European recruitment and BPO sector, we pride ourselves on delivering bespoke career solutions that empower our candidates to thrive in prestigious global roles.

Job Overview

We are currently scouting for high-caliber professionals to join our team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to represent an iconic automotive brand while enjoying a dynamic remote career within the beautiful landscapes of Greece, supported by our full relocation assistance.

Key Responsibilities

• Provide high-end customer support for Mercedes-Benz clients, ensuring a premium service experience that aligns with the brand's prestige.

• Manage technical inquiries and service requests related to automotive maintenance, vehicle features, and dealership operations.

• Maintain comprehensive records of client interactions within our CRM systems to ensure long-term customer satisfaction in the automotive sector.

• Act as the primary point of contact for French-speaking customers, demonstrating expert-level product knowledge and brand passion.

• Collaborate with internal teams to troubleshoot vehicle-related queries and provide timely, accurate solutions.

• Champion the Mercedes-Benz legacy of quality and reliability through every digital and voice interaction.

• Participate in ongoing training to stay updated on the latest automotive technology and service standards.

• Native or fluent French (spoken and written) is strictly required for this role.

• Valid EU passport or work permit allowing for employment in the EU.

• Professional proficiency in English to engage with our international operational teams.

• Strong interest in the automotive industry and a commitment to delivering premium customer service.

• Excellent communication skills and the ability to represent a world-class luxury brand.

• Availability to work in a remote setting while residing in Greece.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus for high achievers.
• Fully Paid Relocation Package (flight tickets, airport transfer, and hotel accommodation).
• Fully Paid Initial Training provided by automotive industry experts.
• Comprehensive Private Health Insurance coverage.
• The opportunity to join one of the most prestigious French-speaking jobs in Europe.
• Professional growth opportunities within Mercier Consultancy Group.

Life in Greece

Choosing to work in Greece means embracing a world-class lifestyle characterized by sun-drenched beaches, rich history, and a vibrant social culture. As you search for jobs in Greece, you will find that the country offers an unparalleled balance between high-end professional development and a relaxed, Mediterranean way of life. Living in Greece provides the perfect backdrop to recharge after a productive day of serving global automotive customers.

Our relocation package is designed to make your move to Greece seamless and stress-free, allowing you to focus on your new career. From the world-renowned Mediterranean cuisine to the welcoming local community, relocating to Greece is a life-changing decision. Discover why so many professionals are choosing French-speaking jobs in this beautiful nation, and enjoy the Mediterranean charm that Greece is famous for.

How to Apply

Are you ready to accelerate your career? If you are a French speaker looking for an exceptional opportunity within the automotive industry, we invite you to apply now. Join the ranks of our elite team and start your journey with Mercier Consultancy Group today. Click the button below to submit your application!