French-Speaking Customer Agent For Automotive -… at Mercier… · Greece

Mercier Consultancy MD is thrilled to offer a position for a French-Speaking Customer Agent specializing in the automotive sector to work in Greece, with a paid relocation package. This role is perfect for French-speaking professionals eager to provide excellent customer service within the automotive industry. You will be responsible for assisting clients with product inquiries, support, and issue resolution to ensure a positive customer experience.

Key Responsibilities

• Deliver outstanding customer support in French across multiple communication channels including phone, email, and chat.

• Assist customers with automotive product information, inquiries, and troubleshooting.

• Resolve customer complaints and issues enthusiastically and efficiently.

• Maintain detailed records of all interactions within CRM systems.

• Collaborate with other departments to enhance services and customer satisfaction.

• Stay updated on automotive industry trends, products, and company policies.

• Fluency in French (spoken and written) is required; proficiency in English is an advantage.

• Previous experience in customer service, preferably in the automotive sector, is a plus.

• Strong communication and interpersonal skills with a customer-oriented approach.

• Ability to adapt to living and working in Greece.

• Strong computer literacy including CRM tools and communication software.

• Proactive problem-solver with excellent organizational skills.

• Willingness to relocate to Greece with relocation support provided.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...