Mercier Consultancy Group→
Dutch Speaking Customer Agent For Dyson - Work… at Mercier… · Sofia
Skills
Job Description
Dutch Speaking Customer Agent For Dyson
About Mercier Consultancy Group
Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting top multilingual talent with world-class organisations across a wide range of industries. With a strong track record of successful placements throughout Europe and beyond, we are committed to delivering exceptional career opportunities that genuinely transform lives. At Mercier Consultancy Group, we believe that the right role in the right place can be the beginning of something truly extraordinary.
Job Overview
Mercier Consultancy Group is proud to present an outstanding opportunity for a fluent Dutch-speaking professional to join the customer support team representing Dyson, one of the world's most iconic and innovative brands in the consumer electronics industry. This is a fully remote Dutch Speaking Customer Agent For Dyson position in Greece, ideal for motivated individuals who are passionate about technology and delivering a premium customer experience. Whether you are already based in Greece or are looking to relocate, this role offers an exceptional platform to build a rewarding career in the fast-paced world of consumer electronics while enjoying everything this magnificent country has to offer.
Key Responsibilities
Deliver outstanding customer support to Dutch-speaking clients across multiple channels including phone, email, and live chat, representing the Dyson brand with professionalism and enthusiasm.
Assist customers with enquiries related to Dyson consumer electronics products, including vacuum cleaners, air purifiers, hair care technology, and lighting solutions.
Troubleshoot technical issues and guide customers through product setup, usage, and maintenance in a clear, patient, and empathetic manner.
Process customer orders, returns, replacements, and warranty claims in line with Dyson's premium service standards within the consumer electronics sector.
Accurately log all customer interactions and maintain detailed records within the CRM system to ensure seamless follow-up and service continuity.
Stay up to date with the latest Dyson product launches, innovations, and updates in the consumer electronics space in order to provide informed and accurate assistance.
Collaborate with internal teams to escalate complex cases and ensure prompt resolution, always prioritising customer satisfaction.
Identify opportunities to enhance the overall customer experience and contribute feedback to support continuous service improvement initiatives.
Native or fluent Dutch language skills (spoken and written) are essential for this role — all customer interactions will be conducted in Dutch.
A valid EU passport or the legal right to work within the European Union is mandatory.
A genuine interest in consumer electronics, technology, and premium lifestyle brands such as Dyson is highly advantageous.
Strong communication and interpersonal skills, with the ability to convey technical information in a clear and friendly manner.
Previous experience in customer service, technical support, or a related field is preferred, though candidates with the right attitude and enthusiasm are warmly encouraged to apply.
Reliable internet connection and a suitable, quiet home working environment to fulfil the requirements of this fully remote position in Greece.
What We Offer
- Competitive Monthly Salary reflective of your skills and experience in the consumer electronics support sector.
- Fully Paid Training programme to ensure you are fully equipped with the knowledge and confidence to excel in your role.
- Comprehensive Health Insurance coverage for your peace of mind.
- Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to support your move to Greece.
- Monthly Performance Bonus rewarding your dedication and outstanding results.
- 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing significant additional financial reward.
- A fully remote working arrangement within Greece, offering a superb work-life balance in a stunning European setting.
- Long-term career development opportunities within a growing international organisation.
- And Much More...
Life in Greece
Greece is one of Europe's most captivating and culturally rich destinations, offering an unrivalled quality of life that attracts professionals from all corners of the world. With over 300 days of sunshine per year, a stunning Mediterranean coastline, ancient historical landmarks, and a warm and welcoming local culture, Greece provides the perfect backdrop for both personal fulfilment and professional success. From the vibrant energy of Athens to the tranquil beauty of the Greek islands, every corner of this remarkable country offers something truly special for those fortunate enough to call it home.
Relocating to Greece means embracing a lifestyle defined by extraordinary food, lively social culture, and an exceptional sense of community that is hard to find elsewhere in Europe. The cost of living in Greece remains highly competitive compared to many other Western European countries, allowing you to enjoy a comfortable and fulfilling lifestyle without compromise. For Dutch-speaking professionals seeking exciting jobs in Greece, this Dutch Speaking Customer Agent For Dyson position in Greece represents an unmatched combination of career opportunity, financial reward, and the chance to experience one of the world's most beautiful and historically significant countries. Greece is not just a place to work — it is a place to truly live.
How to Apply
If you are a Dutch-speaking professional ready to take the next exciting step in your career within the consumer electronics industry, we would love to hear from you. This is one of the most sought-after Dutch-speaking jobs and jobs in Greece currently available, and places are limited — so we encourage you to act promptly. Simply click the Apply Now button below to submit your application, and a dedicated member of the Mercier Consultancy Group talent acquisition team will be in touch to guide you through the next steps. We look forward to welcoming you to an exceptional opportunity and wish you every success in your application. — Mercier Consultancy Group