Dutch/Flemish Speaking Customer Support… at Mercier… · Greece

Mercier Consultancy is offering an exciting opportunity for Dutch/Flemish Speaking Customer Support Representatives to work (remotely) in Greece, with paid relocation to Greece. This role is perfect for individuals fluent in Dutch/Flemish seeking a rewarding customer service career while experiencing life in Greece. You will be responsible for providing exceptional support to Dutch/Flemish-speaking clients and ensuring their inquiries and concerns are handled promptly and professionally.

Key Responsibilities

• Deliver high-quality customer support to Dutch/Flemish-speaking customers through phone, email, and chat.

• Assist clients with product and service inquiries, providing accurate and timely information.

• Resolve customer complaints and issues efficiently to maintain customer satisfaction.

• Accurately document all customer interactions and transactions.

• Collaborate with internal teams to improve the overall customer experience.

• Stay informed about company products, policies, and updates to serve customers effectively.

• Fluency in Dutch/Flemish (both written and spoken) is mandatory; English proficiency is a plus.

• Previous experience in customer support or related roles is preferred.

• Excellent communication and interpersonal skills.

• Ability to multitask and work efficiently in a remote environment.

• Familiarity with customer service software and CRM systems is an advantage.

• Positive attitude with a strong willingness to learn and adapt to new environments.

• Willingness to relocate to Greece with relocation costs covered by the company.

• Competitive Monthly Salary

• Relocation Package

• Airport Pick-Up

• Fully Paid Training

• Health Insurance

• Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

• And Much More...