Danish Speaking Customer Support Jobs - Work… at Mercier… · Denmark

Ready to use your Danish skills in an international environment and start an exciting new chapter abroad?

We're looking for a Danish**-speaking Customer Support Representative to join one of our international clients in Sofia,** Bulgaria. If you enjoy helping people, solving problems, and creating great customer experiences, this opportunity is for you.

As a Customer Support Representative, you'll assist Danish-speaking customers by answering their questions, resolving issues, and providing friendly, professional support across different communication channels. Every interaction is an opportunity to make a positive impact and ensure customers have the best possible experience.

Join a dynamic, multicultural team where your language skills are valued, your career can grow, and you'll gain valuable international experience while living in one of Europe's most vibrant cities.

Key Responsibilities

• Provide excellent customer service to Danish-speaking clients through phone, email, and chat support.

• Handle inquiries regarding products, services, and account information professionally and effectively.

• Resolve customer issues promptly and escalate complex problems when necessary.

• Maintain detailed and accurate records of customer interactions.

• Collaborate with teams across departments to ensure consistent customer experience.

• Stay updated on product knowledge and company policies to assist customers effectively.

• Fluency in Danish (spoken and written); English is a plus.

• Experience in customer support or a related field is preferred.

• Strong communication skills and a customer-oriented mindset.

• Ability to work efficiently in a dynamic and fast-paced environment.

• Familiarity with customer support software and tools is advantageous.

• Positive attitude, problem-solving skills, and eagerness to learn.

• Attention to detail and good organizational skills.

• Competitive monthly salary

• Relocation package

• Paid training

• Health Insurance

• And many other benefits!