Mercier Consultancy Group→
Danish Speaking Customer Support Jobs - Work… at Mercier… · Bulgaria
Skills
Job Description
Ready to use your Danish skills in an international environment and start an exciting new chapter abroad?
We're looking for a Danish-speaking Customer Support Representative to join one of our international clients in Sofia**,** Bulgaria. If you enjoy helping people, solving problems, and creating great customer experiences, this opportunity is for you.
As a Customer Support Representative, you'll assist Danish-speaking customers by answering their questions, resolving issues, and providing friendly, professional support across different communication channels. Every interaction is an opportunity to make a positive impact and ensure customers have the best possible experience.
Join a dynamic, multicultural team where your language skills are valued, your career can grow, and you'll gain valuable international experience while living in one of Europe's most vibrant cities.
Key Responsibilities
Provide excellent customer service to Danish-speaking clients through phone, email, and chat support.
Handle inquiries regarding products, services, and account information professionally and effectively.
Resolve customer issues promptly and escalate complex problems when necessary.
Maintain detailed and accurate records of customer interactions.
Collaborate with teams across departments to ensure consistent customer experience.
Stay updated on product knowledge and company policies to assist customers effectively.
Fluency in Danish (spoken and written); English is a plus.
Experience in customer support or a related field is preferred.
Strong communication skills and a customer-oriented mindset.
Ability to work efficiently in a dynamic and fast-paced environment.
Familiarity with customer support software and tools is advantageous.
Positive attitude, problem-solving skills, and eagerness to learn.
Attention to detail and good organizational skills.
Competitive monthly salary
Relocation package
Paid training
Health Insurance
And many other benefits!