Danish Speaking Customer Service for Customer… at Mercier… · Denmark

Mercier Consultancy MD is delighted to offer an exciting opportunity for Danish Speaking Customer Service Representatives to support customers of end products while living in Greece.

As a Danish Speaking Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing timely assistance in Danish. This position not only allows you to utilize your language skills and customer service expertise but also offers the unique chance to experience life in one of the most stunning and culturally rich countries in Europe.

Key Responsibilities

• Provide professional customer service support to Danish-speaking customers regarding endproducts.

• Assist customers with product inquiries, usage guidance, troubleshooting, and order processing.

• Resolve customer complaints effectively, ensuring a positive customer experience.

• Maintain accurate records of customer interactions in the CRM system.

• Collaborate with internal teams to improve product information and customer satisfaction.

• Stay updated on product features and company policies to deliver informed assistance.

• Outstanding command of Danish and at least a B2 level of proficiency in English (both written and spoken) is essential.

• Previous experience in customer service, ideally related to physical products or endproducts.

• Strong communication and problem-solving skills.

• Ability to work efficiently in a fast-paced environment while managing multiple tasks.

• Familiarity with CRM systems and customer support tools is desirable.

• Willingness to relocate and live in Greece.

• Ability to work flexible hours, including weekends and evenings, as needed.

• Competitive Monthly Salary

• Fully Paid Relocation Package

• Fully Paid Training

• Health Insurance

• 2 Extra Salaries per year

• And Much More...