Danish Speaking Customer Care for Delivery… at Mercier… · Aarhus

Mercier Consultancy MD is excited to offer a rewarding opportunity for Danish Speaking Customer Care Representatives to join a leading Delivery Service company in Greece. This role includes a fully paid relocation package, making it easier for you to start your new career in the beautiful country of Greece. If you have excellent Danish language skills and a passion for delivering exceptional customer service, we invite you to join our team!

Key Responsibilities

• Provide outstanding customer support in Danish regarding delivery service inquiries.

• Assist customers with order tracking, delivery issues, payment inquiries, and service information.

• Resolve customer complaints and ensure a high level of customer satisfaction.

• Document customer interactions and provide accurate information in CRM systems.

• Collaborate with logistics and operations teams to ensure timely resolution of delivery issues.

• Exceptional command of the Danish language (both written and spoken) is essential.

• A minimum English fluency of B2 is required.

• Previous experience in customer service, preferably in delivery or logistics services.

• Excellent communication and interpersonal skills with a proactive attitude.

• Ability to work efficiently in a fast-paced and dynamic environment.

• Strong problem-solving skills and attention to detail.

• Familiarity with CRM tools and customer service software is advantageous.

• Willingness to relocate to Greece and embrace a new cultural and working experience.

• Competitive Monthly Salary

• Fully Paid Relocation Package

• Fully Paid Training

• Health Insurance

• 2 Extra Salaries per year

• And Much More...