Czech Speaking Reservations Agent For… at Mercier… · Czechia

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and bespoke business process outsourcing. We bridge the gap between world-class talent and global market leaders, providing unparalleled career growth opportunities for professionals seeking prestigious roles across the continent.

Job Overview

We are currently looking for a talented professional to join our team in the Czech Speaking Reservations Agent For Booking.com position in Greece. This is a unique opportunity to advance your career within the tourism industry, providing exceptional support to travelers while enjoying the Mediterranean lifestyle through one of our premier Czech-speaking jobs.

Key Responsibilities

• Deliver world-class customer service by handling inbound inquiries regarding accommodation bookings and travel modifications.

• Maintain a high standard of professional communication in the tourism sector to ensure guest satisfaction.

• Assist travelers with booking adjustments, payment queries, and general travel information via phone, email, and chat.

• Resolve complex reservation issues efficiently to maintain the high service standards associated with Booking.com.

• Collaborate with international hotel partners to verify booking details and streamline the guest experience.

• Identify opportunities to provide value-added services, enhancing the overall quality of our tourism service offerings.

• Meet and exceed performance indicators related to resolution time, accuracy, and customer loyalty.

• Native or fluent Czech (spoken and written) is mandatory for this role.

• Valid EU passport (mandatory).

• Strong interpersonal skills with a passion for the tourism industry and global travel.

• Previous experience in customer support or reservations is considered a significant advantage.

• Professional command of English to facilitate internal communication.

• Ability to thrive in a fast-paced environment while maintaining attention to detail.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success in the tourism industry.
• Health Insurance and local social security benefits.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your transition to one of our top jobs in Greece.
• Monthly Performance Bonus based on quality and efficiency metrics.
• 2 Extra Salaries Per Year (13th and 14th salary) as part of our standard compensation structure.
• And Much More, including ongoing professional development and team-building events.

Life in Greece

Living and working in Greece offers an unparalleled quality of life, defined by its world-renowned Mediterranean climate, historic charm, and vibrant culture. When you accept one of our Czech-speaking jobs, you are not just taking a new role; you are embracing a lifestyle where golden sunsets, crystal-clear beaches, and ancient history are a part of your daily routine in Greece.

Beyond the professional benefits, Greece provides an exceptional environment for expatriates. From world-class cuisine that celebrates fresh ingredients to a welcoming, friendly atmosphere that makes integration easy, moving to Greece is a life-changing adventure. Join us in this beautiful setting, take advantage of our comprehensive relocation support, and start your journey with Mercier Consultancy Group today.

How to Apply

Are you ready to take the next step in your career with a global leader? Click Apply Now to submit your application for the Czech Speaking Reservations Agent For Booking.com position in Greece. A consultant from Mercier Consultancy Group will review your credentials and contact you shortly regarding the next steps in our recruitment process. We look forward to hearing from you!