Summer Intern - Financial Planning and Student… at Mercer… · Macon…

Summary: Mercer University is seeking a Summer Intern for their Financial Planning and Student Success department. The role involves assisting with student support initiatives, managing communications, and contributing to programs aimed at enhancing student success. Responsibilities: - Staff the front desk of the building and/or of the Office for Student Success to create a welcoming, professional environment for all visitors - Offer assistance and guidance, including walking visitors to resources when needed - Manage phone lines and monitor/respond to email communications during shifts - Provide peer support by connecting students with appropriate resources and staff - Ensure front lobby and public spaces are organized, clean, and professional in appearance - Support planning and execution of programs hosted by the Office for Student Success - Complete administrative tasks such as filing, emailing, calling, or special projects - Lead and support initiatives that strengthen Mercer's student success culture - Promote campus wellness initiatives and encourage student engagement - Actively participate in leadership and professional development opportunities - Assist with outreach and communication related to state aid programs, including eligibility guidance and support - Support tracking and reporting of state aid program participation and outcomes - Support re-engagement efforts for stopped-out or at-risk students through outreach campaigns (email, phone, text) - Assist in maintaining and updating student records and engagement notes in Slate for Student Success - Help coordinate appointments, events, or initiatives aimed at student retention and persistence - Collaborate with staff to identify barriers to student success and contribute to solution-oriented strategies - Participate in joint initiatives between Financial Planning and Student Success teams - Assist with data entry, reporting, and analysis related to student engagement and financial aid usage - Contribute to special projects focused on improving the student experience Required Qualifications: - Active Student Employees must apply from their existing Workday account - External Applicants must upload their resume on the Apply screen - Complete all sections of the application before submission Required Skills: Financial aid operations, State aid programs, Student outreach, Student retention strategies, Data entry, Data analysis, Student records management, Slate