User Experience (UX) Director - Coronary &… at Medtronic · Galway

User Experience (UX) Director - Coronary & Renal Denervation (CRDN) Location: Galway, County Galway, Ireland At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Our Purpose The Coronary and Renal Denervation (CRDN) Operating Unit is dedicated to transforming care for patients with coronary artery disease and hypertension. We combine innovative devices, digital technologies, and artificial intelligence to support clinicians and improve patient outcomes worldwide. The work you do will impact patients globally and help support Medtronic’s mission of alleviating pain, restoring health, and extending life. Come for a job, stay for a career! A Day in The Life Of: The User Experience (UX) Director will lead the user experience vision for CRDN’s growing digital product portfolio while building and scaling a high‑performing UX organization inclusive of UX designers and UX researchers. This role is accountable for establishing foundational UX practices across the organization, defining how UX integrates into CRDN’s product development lifecycle, and ensuring consistent, high‑quality delivery across both insourced and coordinated outsourced work. You will engage deeply with clinicians, product leads, marketing, engineering, and system architects to design experiences that are intuitive, clinically meaningful, and aligned with CRDN’s regulatory and quality frameworks. You will also define UX strategy, operating model, staffing plan, and budget while supporting the incorporation of emerging digital and AI‑enabled capabilities in a safe, compliant, and purposeful way. The ideal candidate brings senior leadership experience running a significant UX organization, ideally within MedTech, and a proven track record delivering complex digital products for technical users in regulated environments. Responsibilities include the following and other duties may be assigned: UX Strategy & Leadership Own and evolve the UX vision and strategy for CRDN’s digital product portfolio, ensuring alignment with business priorities, clinical outcomes, and regulatory expectations Build, lead, and mentor a scalable UX organization including UX designers and UX researchers Define team structure, roles, hiring plans, and onboarding approaches to support current and future product needs Establish and manage the UX operating budget, including internal staffing and external vendor/agency spend Manage and coordinate outsourced UX partners, ensuring quality, consistency, and integration with internal teams Set clear expectations, goals, and success metrics for UX delivery and maturity User‑Centered Design & Research Engage in clinical observations and interviews to understand real‑world workflows, tasks, and constraints Ensure workflow‑oriented UX design across CRDN digital products, translating clinical insights, stakeholder inputs, and system constraints into interaction models and end‑to‑end product experiences Oversee and contribute to the creation of workflow diagrams, user journeys, wireframes, prototypes, and design specifications that clearly communicate intended behaviors and support high‑quality implementation Ensure usability research and validation activities are planned, executed, and documented appropriately across product lifecycles Cross‑Functional Partnership Partner closely with digital product leads, engineering, marketing, clinical teams, and system architecture to shape product direction, align priorities, and deliver successful products Serve as a senior UX voice in product planning, roadmap discussions, and design trade‑off decisions Facilitate collaborative design sessions, workflow reviews, and design critiques with cross‑functional partners Process, Standards & Governance Establish UX processes, documentation standards, and experience guidelines that support consistency across CRDN’s digital ecosystem Define how UX integrates into CRDN’s product development processes, including agile and dual‑track delivery models Oversee the development and evolution of design systems and shared UX assets Innovation & Quality Incorporate modern AI‑assisted design and prototyping techniques to accelerate concept exploration and iteration—while ensuring outputs remain clinically safe, clear, and aligned with regulatory expectations Ensure usability testing is designed, executed, and reported at appropriate stages of development, from early concepts through summative validation, in alignment with Medtronic’s quality and regulatory policies Mentor teams on UX methods, workflow mapping, and effective design practices to elevate UX maturity across CRDN Key Skills & Experience Bachelor’s or Master’s degree in Biomedical Engineering, Human Factors Engineering, Computer Engineering, UX/HCI, or related field. Extensive experience in MedTech or a regulated environment, including familiarity with complex workflows, usability engineering expectations, and associated documentation. 10+ years of experience designing complex digital product experiences involving workflows, interaction design, and system‑level considerations (8+ years with Master’s degree) 7+ years of managerial experience Proven experience leading and scaling a UX organization, including hiring, mentoring, and managing designers and researchers Demonstrated ability to manage UX delivery across both internal teams and external partners Strong collaboration experience within agile or dual‑track product teams, working closely with clinical, engineering, and product leadership Excellent communication skills with the ability to clarify design tradeoffs, resolve conflicting inputs, and drive alignment at senior levels A portfolio demonstrating end‑to‑end UX leadership, workflow‑driven design, and complex system design Proficiency with modern UX, research, and prototyping tools. Experience building or governing a design system or enterprise‑level UX standards Nice to Have Experience designing clinician‑facing software or workflow‑heavy applications Experience supporting platforms of connected devices, cloud‑based ecosystems, or data‑rich clinical applications Familiarity with Software as a Medical Device (SaMD), EHR workflows, clinical data visualization, or AI applications in healthcare Deep understanding of regulatory, safety, and risk management considerations related to medical software and digital health Experience operating at the intersection of product strategy, UX maturity, and organizational transformation Medtronic offer a competitive salary and flexible Benefits Package Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Ireland: 124,800.00 EUR - 187,200.00 EUR | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). This position is eligible for an annual long-term incentive plan. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here