Surgical Onsite Specialist - Los Angeles at Medtronic · Los…

Summary: Medtronic is a leader in medical technology and healthcare solutions, committed to championing healthcare access and equity. The Surgical Onsite Specialist is responsible for providing case support, customer support, and training across Surgical Centers of Therapy, ensuring seamless product utilization and contributing to market expansion efforts. Responsibilities: - Provide real-time procedural assistance for Surgical COTs within aligned territory - Offer technical expertise and troubleshooting support to ensure successful product usage - Serve as a trusted resource for physicians and surgical teams in the OR - Act as a primary point of contact for customer inquiries during on-site procedures - Ensure clear and effective communication between customers and colleagues - Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM) - Perform equipment and software upgrades as required - Conduct equipment fleet audits to ensure optimal product performance and compliance - Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications - Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs - Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives - Provide on-site support for regional conversions and product adoption strategies - Maintain accurate tracking and availability of surgical products for smooth procedure execution - Ensure inventory levels meet customer and operational needs - Achieve/exceed sales objectives by driving product utilization and customer engagement - Secure base business and expand new accounts through effective procedural support - Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion Required Qualifications: - Bachelor's degree - Minimum of 1 year of required experience - Field-based role that requires approximately 25% travel - A valid driver's license issued in one of the 50 States with a clean driving record is required - The ability to travel up to 50% when necessary, which will include overnight and/or weekends, as required Preferred Qualifications: - 1+ year of clinical experience in the OR - B2B sales experience - Excellent communication and interpersonal skills - Relevant clinical or hospital experience - Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams) - Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations Required Skills: Surgical Product Applications Training, Technical Troubleshooting, Equipment Upgrades and Maintenance, Inventory Management, Salesforce.com (SFDC), Microsoft Office, PowerPoint, Microsoft Teams, Clinical Experience in Operating Room, B2B Sales Benefits: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, Simple Steps (global well-being program), Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)