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Associate Solutions Consulting Specialist,… at Medtronic · Remote
Entry LevelRemoteFull-timeRemote$60k–$90k/yr
Skills
change managementtechnical expertiseproject managementhealthcare data solutionscustomer relationship managementcommunication skillstime-management skillsorganizational skillsproblem-solving skillsteam collaboration
Job Description
Summary: Medtronic is a leader in medical technology and solutions, committed to alleviating pain and restoring health. The Associate Solutions Consulting Specialist will support the implementation and integration of Aible Clinic technologies, ensuring customer success and driving adoption of innovative solutions in a healthcare setting.
Responsibilities:
- Guide surgeons, staff, and sales teams through the implementation process, from solution design to execution and customer success monitoring
- Understand and incorporate customer needs and preferences for a personalized experience
- Act as a regional expert for implementation and integration details of Aible Clinic products and services- with primary focus of UNiD
- Build strong relationships with internal teams and customer contacts
- Collaborate with colleagues to achieve implementation goals, ensuring thorough documentation and seamless product adoption
- Identify and address bottlenecks and roadblocks that limit the use of technology and services
- Work with customers, regional sales teams, and the Aible Clinic team to set goals to drive adoption and increase utilization
- Lead the implementation of IT connectivity solutions for workflow needs, focusing on imaging and scheduling
- Ensure compliance with the Quality System, site rules, policies, and regulations
- Aware of how digital solutions integrate with Aible Clinic products and within the hospital enterprise
- Manage escalation, decision tracking, and resolution of technical implementation risks or challenges
- Represent the team in functional unit or operating unit projects, and at national and regional conferences
- Participate in ongoing professional development activities
- Maintain consistent communication and reporting to stakeholders, including updates on scope changes, schedule changes, milestone achievements, and routine status updates
Required Qualifications:
- Bachelor's degree in Science, Engineering, Communication or related field with 0 years of experience
- Willingness and ability to travel up to 75% of the time
Preferred Qualifications:
- Bachelor's degree with at least 2 years of experience or advance degree with 0+ years of experience
- Awareness with Medtronic or in a medical setting, particularly in spine or related fields
- Proficiency in project and change management methodologies, especially in healthcare data solutions
- Strong communication skills, both written and verbal, with operational, clinical, and technical stakeholders
- Technical expertise in secure file transfer protocols and core IT technology project processes, including infrastructure, software configurations, networking, and business systems implementation
- Willingness and ability to attend surgeries and cadaver labs
- Excellent time-management, organizational, and administrative skills
- Ability to thrive in fast-paced environments, learn complex concepts, and solve non-obvious problems
- Self-motivated, detail-oriented, and capable of working independently or as part of a team
- Proven success in remote team collaboration across multiple geographies and time zones
Required Skills: Change management, Technical expertise, Project management
Important Skills: Healthcare data solutions, Customer relationship management
Nice-to-Have Skills: communication skills, Time-management skills, Organizational skills, Problem-solving skills, Team collaboration
Benefits: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, Simple Steps (global well-being program), Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)