MPower Business Process Analyst at Medline in Northfield, IL

Summary: Medline is a global organization focused on healthcare solutions, and they are seeking a Business Process Analyst to support business operations through data research and financial analysis. The role involves managing project workstreams, improving business processes, and providing insights to facilitate data-driven decision making. Responsibilities: - Own and manage multiple project workstreams ensuring alignment with business goals, timelines, and stakeholder expectations - Understand, document, and improve business processes through value stream mapping, process gap analysis, SOP creation - Coordinate cross-functional activities including testing, validation, rollout readiness, and user onboarding, acting as the bridge between business and technical teams - Support data-driven decision making by conducting detailed data analyses and providing clear qualitative and quantitative insights and recommendations - Preparing executive-ready materials such as status updates, insights decks, and leadership presentations - Develop comprehensive documentation including user guides, training manuals, and customer-facing materials in collaboration with sales training and marketing teams - Act as the primary liaison for feedback management, capturing insights from internal and external stakeholders and translating them into actionable improvements for the project Required Qualifications: - Bachelor's Degree in a business-related field - 1–3 years of experience in a Business Analyst or Business Process Analyst role, ideally in tech-enabled transformation programs - Proven experience in process mapping, SOP development, and workflow optimization - Strong track record of project coordination and maintaining project documentation, timelines, and status reports - Creating Business requirement documents and user stories for Technical Development - Experience working closely with technical teams and participating in UAT/testing cycles - Ability to communicate effectively with cross-functional stakeholders, including leadership and external partners - Hands-on experience with data analysis (Intermediate level skill in Excel, Access, Tableau, Alteryx) to support business recommendations - Intermediate level skill in spreadsheet and data management tools – e.g. MS Excel, MS Access, Tableau, Alteryx, etc Preferred Qualifications: - Exposure to sales operations and healthcare supply chain (certifications CPIM) - Project management tools such as MS Projects, JIRA, ADO, Confluence, or similar platforms - Supporting product rollouts, user training, or onboarding programs - Change management and business readiness planning - Conducting Kaizen events or process improvement workshops - Black Belt Six Sigma or Lean certification - Analytically driven; fluent with data-driven analysis and performance metrics - Experience with SAP Required Skills: Data analysis, Process mapping, SOP development, Project coordination Important Skills: Business requirement documents, UAT/testing cycles, Excel, Tableau, Alteryx Nice-to-Have Skills: MS Projects, JIRA, Confluence, Lean certification, SAP Benefits: Health insurance, Life and disability, 401(k) contributions, Paid time off