Account Management Support Representative at Medline in Remote

Summary: Medline Industries, LP is a leading healthcare company, and they are seeking an Account Management Support Representative. This role involves managing and servicing relationships with an assigned book of business, ensuring customer satisfaction, and supporting service managers and specialists. Responsibilities: - Manage assigned book of business (new and existing zero accounts) - Support and work with all service managers and specialists for assigned accounts - Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction. Respond to escalated issues that may arise; seek additional support from management as needed - Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies - Manage pricing and service-related activities - Perform product cross-referencing activities - Create and run monthly/quarterly reports Required Qualifications: - High school diploma or equivalent - Proficiency with MS Excel, Word, and Outlook Preferred Qualifications: - Bachelor's Degree - At least 1 year of account management or sales experience - Background in commissioned, tangible product sales - Experience identifying, connecting with, building consensus, and closing new business - Ability to present multiple product lines Required Skills: MS Excel, MS Word, MS Outlook, Account Management, Sales, Product Presentation Benefits: Health insurance, Life and disability, 401(k) contributions, Paid time off