CSA at Media Sales Plus Inc in Williamsville, NY

Obituary Notice Specialist

Media Sales Plus

Build Your Career in a Specialized Industry

Are you interested in growing your career in the media industry? Then look no further. Media Sales Plus is an industry-leading media sales and service company serving some of the most prominent media companies in North America.

At Media Sales Plus you can gain unique media sales and service experience, expand your skill set, and build a path toward your future. We’re looking for motivated, confident, and resourceful individuals who enjoy working with people and want the opportunity to grow in a fast-paced, professional environment.

The Opportunity

As an Obituary Notice Specialist, you will play an important role in helping individuals and businesses place accurate and timely notices for publication. You will assist customers with placing death notices, legal notices, and announcements while providing compassionate and knowledgeable support throughout the submission, proofreading, and placement process.

You will work with customers across a range of publication services, including:

• Death/Obituary Notices
• Legal Notices
• Announcements
• Assistance with Online Self-Service Notice Submissions
• Other notice placement and publication requests

What We're Looking For

The ideal candidate is an articulate and compassionate communicator who is organized, detail-oriented, and comfortable working with customers and technology.

Requirements:

• Excellent communication skills while handling incoming telephone calls and customer requests received by email.
• Strong oral and written communication skills.
• Ability to multi-task and adhere to deadlines.
• Strong spelling, grammar, and proofreading skills with exceptional attention to detail.
• Ability to quickly learn new systems, software, email programs, and client order systems.
• Ability to proofread, process, and place notices accurately in accordance with publication standards, applicable requirements, and deadlines.
• Strong customer service and relationship-building skills.
• Ability to work independently while contributing to a collaborative team
• Resourceful, dependable, and motivated.
• Previous call center, customer service, or newspaper industry experience is preferred.
• Weekend and holiday availability may be required.

Above all, you should be a team player who is collaborative, resourceful, and eager to learn.

Compensation and Benefits

At Media Sales Plus we embrace rewarding your efforts and accomplishments through a combination of base compensation and an incentive plan that rewards accuracy, performance, and productivity. To start, we are offering the following compensation and benefit package to qualified candidates:

Average earnings for this role are $19–$21 per hour, including incentives. Base pay ranges from $16.50–$17.00 per hour, plus an incentive plan that rewards your accuracy, performance, and productivity.

• Paid Training
• Paid Holidays
• Paid Vacation Time
• 401K
• Remote and Hybrid Work Schedules

Compensation plus performance-based incentives commensurate with education, training, and experience. Company subsidizes a portion of Company sponsored benefits.

About Media Sales Plus

Media Sales Plus works with a diverse group of media partners to help businesses and consumers connect with the audiences that matter most.

Our team continually develops its knowledge and expertise across markets, products, advertising solutions, and industry best practices. We believe in providing our customers with knowledgeable guidance while giving our employees the tools and experience they need to succeed.

Training & Work Environment

Training will be conducted onsite.

Employees working from home will be provided with the necessary computer equipment and technology to perform their job effectively.

Ready to Build Your Future?

If you're looking for an opportunity to develop valuable communication, customer service, technology, and advertising skills while joining a team that values collaboration and growth, we'd like to hear from you.

Join Media Sales Plus and start building your future today.

We look forward to talking with you!