Medical Assistant at Medi-Weightloss in Framingham, MA

Position: Medical Assistant Company: Medi-Weightloss of Framingham

About Us: Join our team at Medi-Weightloss of Framingham where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.

Why Join Us: • Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care. • Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development. • Competitive Compensation: Enjoy a competitive salary and benefits package.

Primary Responsibilities: The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance and VOB. Exercise knowledge a plus.

Administrative Duties: • Utilize a multi-line phone system to answer and appropriately route all incoming calls. • Conduct follow-up calls to discuss patient progress and address concerns. • Refer non-routine, sensitive, or complex requests to the appropriate staff member. • Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards. • Assist with monitoring daily inventory levels of clinical and office supplies. • Perform daily scanning and uploading of documents in patient files. • Train additional staff on daily procedures when requested by the office manager and/or physician. • Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Clinical Duties (varied based on credentials): • Obtain patient vitals, EKG, and perform phlebotomy. • Administer IM injections. • Prepare laboratory order forms and obtain patient laboratory results. • Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals. • Document patient progress notes in the patient chart and/or EMR. • Conduct follow-up calls to patients to discuss progress and address concerns. • Perform other clinical duties as required.

Requirements: To excel in this role, you should have: • Medical Assistant certification. • Front office experience, including insurance and VOB knowledge. • Clinical experience in EKG and phlebotomy. • Prior experience and training in exercise (a plus). • Strong communication and interpersonal skills.