Corporate Client Service Representative at Medavie… · Ontario

Summary: Medavie Health Services is a national health solutions partner dedicated to improving the wellbeing of Canadians. They are seeking a Corporate Client Service Representative to support the sale and retention of group insurance plans by managing client relationships and ensuring a seamless experience throughout the sales process. Responsibilities: - Serve as a primary contact for clients, advisors, and consultants, resolving both basic and complex inquiries with professionalism and accuracy - Interpret contracts and financial agreements to address disputes and support clients with union-related concerns - Collaborate with the new business installation team to set up new groups, including online enrolment and reporting tasks - Lead communication planning for new and existing clients, creating custom educational materials in coordination with brand and marketing teams - Deliver Group Administrator training sessions, including for Third Party Administrators, covering systems, products, invoicing, and insurance guidelines - Develop and execute a proactive service strategy for your block of business, promoting Medavie’s services and technology - Represent Medavie at in person and/or virtual finalist presentations, trade shows, wellness fairs, and client education sessions, tailoring presentations to audience needs Required Qualifications: - Post-secondary education in a related field or equivalent experience - 1–3 years of experience in group insurance, with a solid understanding of health, dental, life, and disability plans - Valid driver's license and willingness to travel, occasionally overnight - Strong commitment to client service and relationship-building - Excellent time management, attention to detail, and organizational skills - Confident public speaker with presentation experience - Proficient in Microsoft Office Suite, Salesforce, and WebEx Preferred Qualifications: - Progress toward or completion of an insurance designation is an asset - Bilingualism (French/English) is considered an asset Required Skills: Group insurance, Health insurance plans, Dental insurance plans, Life insurance plans, Disability insurance plans, Insurance designation, Microsoft Office Suite, Salesforce, WebEx, Client service, Public speaking, Bilingualism French English, Relationship-building Benefits: A comprehensive benefits plan, including health and dental coverage that is 100% employer paid from day one, Wellness benefits, Health resources, Fitness center discounts, A flexible work environment that supports work–life balance and empowers employees to thrive, Robust professional development opportunities, including leadership programs, ongoing learning, and career growth pathways, A collaborative and inclusive culture where your expertise is valued, your voice matters, and your contributions help shape our product strategy