Mechanic Management Officer at MechaniGo.ph in Makati

Job Summary

Responsible for managing the day-to-day operations and lifecycle of Mechanigo technicians, from onboarding and training coordination to attendance, deployment, performance monitoring, and offboarding. Ensures technicians comply with company SOPs, operational requirements, and service standards while addressing real-time workforce concerns and maintaining operational readiness across hubs.

Key Responsibilities

• Manage technician onboarding, orientation, training coordination, and deployment readiness.
• Monitor daily attendance, time-in/out, overtime, and technician availability.
• Manage technician scheduling and daily operations slot allocation to ensure sufficient manpower coverage.
• Monitor technician compliance with company SOPs, operational procedures, and service requirements.
• Track and address technician attendance issues, incidents, refusal or inability to accept assigned jobs, and other operational concerns.
• Handle day-to-day technician concerns and coordinate appropriate interventions with relevant departments.
• Monitor trainees and coordinate their progress, endorsement, and transition to regular deployment.
• Coordinate technician performance monitoring with Senior Technicians, Technical Trainers, and other relevant personnel.
• Monitor technician status, assignments, deployment readiness, and other workforce records.
• Coordinate technician offboarding, including clearance and recovery of company-issued assets with HR
• Monitor the availability and proper use of special tools and coordinate requests or concerns.
• Ensure technicians are properly equipped and operationally ready for assigned service jobs.
• Maintain accurate and updated technician records, monitoring sheets, and operational reports.
• Perform other technician operations and workforce management duties as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Operations Management, or a related field.
• At least 1–2 years of experience in operations, workforce management, HR operations, or a similar role.
• Experience handling field-based or frontline employees is an advantage.
• Strong coordination, monitoring, and organizational skills.
• Good communication and interpersonal skills.
• Able to handle operational concerns and make timely decisions.
• Willing to work in a fast-paced and field-based operational environment.

Competencies

• Technician Workforce Management
• Operations Coordination
• Attendance and Workforce Monitoring
• SOP and Compliance Monitoring
• Performance Monitoring
• Problem-Solving and Decision-Making
• Communication and Employee Handling
• Documentation and Reporting
• Operational Planning
• Accountability and Attention to Detail

Pay: Php25,000.00 - Php28,000.00 per month

Work Location: In person