Business Development Coordinator (FT) |… at McFarland… · Ames

McFarland Clinic is currently accepting application for Business Development Coordinator for its Ames location. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.

Responsibilities include: Responsible for oversight of provider outreach services and serving as a referral relations liaison for internal/external providers and healthcare organizations. This position requires a high level of communication and customer service skills to establish and enhance positive relationships with physicians, staff, clinic leaders, colleagues, and external resources. The coordinator will also analyze new market opportunities in accordance with McFarland Clinic’s Core Values and Behaviors.

The scope of work of the Coordinator is as follows:

• Feasibility: Explore feasibility of new service offerings and/or proposed outreach activity. Includes market needs and availability, logistics, and impact. Seek administrative approvals for contracting.
• Contracting: Determine contractual arrangements. This includes type of agreement, frequency, scope of practice, compensation, structure for documentation and billing, guarantee base, travel comp and credentialing need.
• Implementation: Identify and coordinate operational workflows for services to begin. Establish and maintain internal system for shared files including contracts, policies, checklists, summary of current activity, and communication templates.
• Maintenance: Conduct regular check-ins for new services and established outreach. This includes solicitation of feedback from stakeholders, review of performance metrics, and reporting to Administration. Maintenance also includes Cost Accounting Adjustments monthly, payment of external rental billing and internal equipment audit.
• Reporting: Utilizes Epic and other reporting tools for performance metrics and referral activities (incoming, internal, external). Maintains an internal database for referral contacts and mailing lists.

The Business Development Coordinator must demonstrate excellent interpersonal skills and be effective in relationship building. This includes:

• Meet with managers, providers, and administrative leadership on a regular basis for implementation and feedback on business development/outreach services.
• Call upon and meet with healthcare leaders from hospitals and other health entities.
• Educates internal/external referring sources on expectations and benefits of referrals to McFarland Clinic.
• Travel to McFarland and Non-McF referral sources to introduce/market new McFarland providers to referral sources.
• Participate in administrative leader planning sessions.
• Markets McFarland services to referral sources and develops additional referral sources through visits to referring provider offices, face to face introductions of new specialists, special programs and mailings.
• Develops and facilitates specialty outreach clinics for McFarland physicians and facilitates specialty outreach at McFarland sites for non-McFarland physicians.
• Facilitates communication and problem solving between McFarland physicians and outreach clinic sites and referral sources. Examines and assists with in-house referral communication.
• Monitors and reports referral relations activity outcomes to Administration and/or Board of Directors and relevant physicians.
• Performs related work as required.

Education

• Bachelor's degree required

Days: Monday - Friday.

Hours: 8:00 AM - 5:00 PM

Experience

• 3-5 years business development

Pre-employment drug screen and criminal history background checks are a condition of hire.

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.

McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.

McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.