Billing Clerk at McAlister Institute in Oceanside, CA

Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community.

The Billing Clerk plays a key role in supporting McAlister Institute’s mission by ensuring accurate, timely, and compliant billing operations across program services. This position requires strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced behavioral health environment.

Benefits for YOU:

• 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave
• Public Service Loan Forgiveness eligibility
• 403(b) Retirement Plan + up to 6% Employer Match
• Health Insurance available the first of the month following 30 days of employment (Sharp)
• EAP

Key Responsibilities:

• Uphold and model the purpose, philosophy, values, and direction of McAlister Institute.
• Conduct monthly DMC eligibility verifications for all active clients by the 5th of each month.
• Provide program staff with required documentation related to client DMC eligibility for inclusion in client files.
• Oversee all aspects of Notice of Adverse Benefits Determination (NOABD) letters, including mailing, documentation, retention, and monthly log updates.
• Assist the Program Manager with tracking, preparing, and submitting third-party billing.
• Collect, log, and secure all cash and credit card payments; maintain receipt books and ensure proper deposit procedures.
• Reconcile daily credit card machine batch reports.
• Assist with weekly program deposits and reconciling the program ledger.
• Collaborate with the Data Entry Clerk and SUD Administrative staff to maintain weekly billing reconciliation.
• Participate in staff meetings, performance reviews, and adhere to agency policies including dress code, scheduling, and timely data collection.
• Maintain a warm, welcoming, clean, and safe environment; ensure equipment remains in good working order.
• Attend all required trainings and maintain up-to-date certifications to ensure ethical, culturally competent, trauma-informed service delivery.
• Follow all personnel policies, including code of conduct, reporting requirements, and training compliance.
• Perform other duties as assigned.

• Minimum 2 years of administrative support experience, preferably in a substance abuse, behavioral health, or clinical setting.
• Demonstrated ability to independently perform data entry, maintain databases, and generate reports.
• Proven success identifying and correcting errors in a high-volume, fast-paced environment.
• Knowledge of (or familiarity with) federal, state, and county confidentiality requirements.
• Experience with electronic health records and/or billing software preferred.
• Ability to pass a drug test, background check, and provide a negative TB test.
• Free of probation or parole for at least one year.
• Clean driving record with minimum two years of driving experience.
• Strong documentation and computer skills; ability to maintain accurate, timely records.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to work effectively as part of a multidisciplinary team.
• Must meet all agency and contract requirements related to training, public health, reporting, and certifications.
• Bilingual proficiency preferred.

Equal Opportunity Employer:

McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment.

Reasonable Accommodations:

McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the jobs@mcalisterinc.org., for more information. Please include your name and position you are applying for.

Work Authorization Requirement:

Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Pre-Employment:

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test.

General Information & Considerations:

Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications.

Current McAlister Institute employees may receive priority consideration for positions when they meet essential qualifications.

To Staffing and Recruiting Agencies:

We do not solicit staffing or agency contacts for our recruitment needs. Our careers site is only for individuals seeking a job at McAlister. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes. Any such submissions will be considered unsolicited and will be ignored to prioritize our own process. We are sure you do amazing work and can give us data to support your sell. We, however, are a non-profit, and are mindful agents of our resources. We do not accept unsolicited resumes or applications from agencies.