Mayo Clinic→
Program Manager - Automation-Remote at Mayo Clinic in Rochester, MN
Job Description
The Program Manager owns portfolio and project management of the Finance Shared Services pillar and is accountable for ensuring the pillar invests in highest-ROI work and delivers it predictably. This role runs intake, scoring, prioritization, and portfolio governance across the Finance Shared Serves departments in scope; manages the multi-project delivery plan; and protects the pillar's capacity for the initiatives with the strongest value cases. The Program Manager is the discipline layer between strategy and delivery, turning a steady stream of demand into a sequenced, ROI-ranked portfolio that Finance leaders trust.
Key Responsibilities:
- Own the pillar's portfolio end-to-end: intake, scoring, prioritization, sequencing, capacity planning, and lifecycle reporting.
- Operate a structured, ROI-led prioritization model using standardized rate cards, value levers, and the program's ROI calculator; ensure every initiative carries a defensible business case before it consumes pillar capacity.
- Partner with the Director and Finance leaders to set portfolio thresholds (minimum ROI, payback period, strategic value) and enforce them at intake and stage gates.
- Track realized vs. forecasted ROI through go-live and post-implementation; close the loop on value realization and feed lessons learned back into prioritization.
- Identify and drive continuous improvements to how the pillar operates, scales, and reports.
Qualifications
Master’s Degree with a minimum of 10 years’ experience,
OR
Bachelor’s Degree, and a minimum of 13 years’ experience,
OR
Associates degree and a minimum of 15 years' experience.
Relevant experience to include managing projects and programs ranging from simple to difficult complexity while demonstrating increasing scope and depth of responsibilities and involving multiple technological environments and/or business areas that IT supports, with demonstrated mastery in the application of PMI Process Groups and Knowledge Areas.
Possession of current Project Management Professional (PMP) or Program Management Professional (PgMP) certification, or a comparable current certification from a nationally recognized project management governance body with a specialized emphasis in program management.
This certification must be obtained within three (3) years of date of hire.
Preferred Qualifications:
- 7+ years of program or portfolio management experience, including managing cross-functional technology initiatives.
- Demonstrated experience managing intake and portfolio processes in enterprise environments.
- Experience partnering with finance or operations stakeholders on technology-enabled change.
- Strong written and verbal communication skills; comfortable producing executive-ready materials.
- Working knowledge of automation and AI concepts, including RPA and AI-enabled workflows.
- PMP, PgMP, SAFe, or equivalent program management certification.
- Experience in healthcare, academic medical center, or non-profit finance environments.
- Experience with UiPath-based programs and agentic AI initiatives.
*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
About Company
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Company
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.