Career Coach (ICF Certified) at Maven Clinic in Remote

Founded in 2014 by CEO Kate Ryder, Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.

At Maven, we believe better care can’t wait. Together, we can make sure it doesn’t have to. We provide you with the flexibility and support you need to do your best work— so you can deliver the compassionate, evidence-based care women and families need now more than ever.

Maven Clinic has been recognized as a leader in healthcare, culture, and innovation, receiving awards leading authorities across several industries, including:

• FORTUNE #1 Best Workplace in Healthcare
• Fast Company #1 Most Innovative Company in Health
• Great Place to Work certified
• Inc. Best Workplaces
• Becker’s Hospital Review, 150 Top Places to Work in Healthcare
• Best Virtual Clinic, Medtech Breakthrough Awards

About This Role

Maven is looking for a mission-driven, empathetic ICF Certified Career Coach to support our members through virtual care services.

As a Maven provider, you will have the opportunity to connect with members across the globe, scaling impact and healthcare access worldwide. You will join a curated provider network encompassing 30+ specialties and 350+ subspecialties, dedicated to delivering holistic, high-value care.

As we continue to expand our member population in 175+ countries, we’re also growing our best-in-class network of providers. If you are passionate about improving clinical outcomes, reducing healthcare costs, and delivering compassionate evidence-based care, you would be an ideal addition to our team.

What You'll Do:

• Provide virtual care and support to adult members via 30-minute video consults and asynchronous messaging around:
  • Support and coach members on professional development
  • parental leave, and return to work
• Capture encounter summary documentation in our practice management system, MPractice
• Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

Who You Are:

• Hold the following licenses or education: ICF Certification
• Must be residing in the United States
• Possess the ability to provide direct member care for 5 hours per week. This is a part-time, independent contractor role (1099 position)
• Have 2+ years of prior experience in the telehealth space. Must be comfortable providing care through a digital health platform
• Must be passionate about women’s and family health

Opportunity Highlights:

• Flexibility. Meet with members virtually, when and where it’s convenient for you.
• Expand your practice. Supplement your regular practice through Maven’s proprietary, secure telehealth platform:
  • Provide care via video and private messaging
  • Participate in unique opportunities, e.g. moderating community forums, leading virtual member classes, writing or reviewing educational articles
  • In-person referrals to your practice
• Training & events. Optional participation in Maven sponsored lectures, panels, and/or other speaking opportunities as needed

Benefits & Perks:

Our provider network delivers exceptional care to our members, 24/7/365. At Maven, we understand the quality of the provider experience is inextricably linked to the quality of patient experience. When you work with Maven, you’ll do some of the most impactful work of your career with a support system that includes the team, flexibility, tools, and tech you need to unlock the highest standard of care. You’ll have:

• The opportunity to connect with 30+ specialty types
• A support system, including a Care Support Team, to answer your questions, handle paperwork, manage referrals and ensure continuity of care
• The opportunity to serve Maven members around the globe, with language and care matching services
• Membership in a world-class network of health and clinical experts across fields

We seek and embrace experts from all backgrounds, cultures, and communities to mirror and better care for our ever-growing member base.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.